Jonathan Cox Email & Phone Number

Tennessee, United States

Tennessee, United States

Memphis, Tn, Us

• Manage strategic data initiatives including software migration, tool implementation, transitions from manual processes to integrated software solutions.• Collaborate with cross-functional staff at various organizational levels to identify new data governance and master data requirements and directing data fluency initiatives across all departments.• Build and lead an enterprise-level Data Governance Framework from the ground up, including master data and metadata management.• Steer Data Governance Council, assisting the business with defining stewardship of data assets, policies and procedures, and organizing and leading council sessions to ensure policies are being followed and implemented.• Leverage solid leadership skills to successfully implement data governance framework, including the documentation of policies and procedures, resulting in better compliance and data management through the organization.• Ensure data modeling and table formatting enhanced analytics and business functions by collaborating with development team to reduce redundancies, establish consistency, and classification and naming conventions of data assets.• Report to Executive Leadership on data asset health, highlighting action items and planning to ensure data compliance.• Develop data quality monitoring in Power BI to ensure data compliance is followed and proactive action is taken when needed.• Mentor internal resources for professional growth and development to help them set career goals and obtain them.

Memphis, Tn, Us

• Managed timeline assessments, assigning and tracking task completion, budget analysis and tracking, backlog review, and completion of project documentation- including business operational concepts, business and functional requirements, QA and UAT testing, and implementation.• Ensured IT/BI solutions integrate with current and future systems and company reporting goals by analyzing procedures, practices, workflows, and problems/issues within business units.• Spearheaded company standardization efforts to ensure consistency in deliverables and functionality, including Smartsheets integration, process improvements, and project management best practices.• Mentored internal resources for professional growth and development to help them set career goals and obtain them.

Memphis, Tn, Us

• • Supervised more sensitive projects directed from Executive Council and Board of Directors.• Aligned with IT department to serve as a liaison to field business teams ensuring needs are being supported.• Coordinated with business area Vice President, Regional Managers, Department Managers, and other Senior staff to understand business processes and needs, identifying opportunities for IT to support and/or process improvements.• Streamlined company standardization efforts to ensure consistency in deliverables and functionality, including Global Task Codes, Electronic Invoices, Smartsheets, etc.

Memphis, Tn, Us

• Worked with IT department to serve as a liaison to field business team to ensure business needs are being supported.• Assisted in the completion of project and report documentation - including business operational concepts, business requirements, functional requirements, system design, testing, and implementation plans.• Ensured IT solutions integrate with current and future systems and company reporting goals by analyzing procedures, practices, workflow, and problems/issues within business units.• Coordinated with business area Vice Presidents, Regional Managers, Field Office Managers, Department Managers, and other Senior Staff to understand business processes and identify opportunities for IT to support all business needs.

Memphis, Tn, Us

• Led projects to support corporate marketing department infrastructure including new company initiatives, collateral support, brand support, data management, and branch acquisitions.• Enacted company zip code data management for marketing and service areas, delivering better reporting capabilities with Power BI as well as reducing time spent on coverage area maps by 95%. • Collaborated with telecom team to setup CallCap system including porting phone lines and term points to CallCap, and marketing campaigns. • Executed research and troubleshooting phone related issues and concerns. • Organized CSR and User setups in CallCap system, creating more accurate reporting and scorecards for customer relations department. • Drove implementation of new document ordering website. Oversaw the creation and modifications of items such as invoices, work orders, business cards, and marketing collateral.

Over 25 years experience in Okinawan Go-Ju Ryu and Matayoshi Kobudo. Head Kobudo instructor for Shin Do Kan organization.

• Responsible for overseeing daily office operations to ensure efficiency. Organized and improved upon the existing daily flow of office duties, to include assisting warehouse management in controlling bottleneck issues. Initiated a time threshold that best fits processing of special and regular orders to prevent overflow/back up concerns. • Minimized office expenses. Analyzed and enacted a better approach in using office supplies that the company was using unnecessarily. Improving office expenses by 50 percent.• Managed critical information on Company Websites. Manually reconstructed all fields to be consistent with both items and customer accounts, increasing the accuracy of sales and purchase reports generated by the system.• Resolved inventory/customer issues with Sales Representatives and Vendors. Succeeded in streamlining the iPad order form from a 3 hour process time to a 10 minutes process time. Not only saving time but also increased productivity.• Prepared and distributed inventory reports based on specific vendor or customer location. Implemented a better method of keeping track of all inventory in and out of stock, to also include discontinued items; thus improving upon the company’s overall inventory reports.• Managed System Information on a daily basis. Provided import/export data from SAP to Excel to customers/vendors.• Conducted HR tasks, to include maintaining payroll for all employees, resolving employee concerns, interviewing potential new hire, and conducting new hire presentation.• Trained current and new employees on software/computer updates, policies and procedures, and safety measures.• Documented process updates to Employee Handbook and to Policy & Procedures manual.• Designed monthly newsletter for distribution to entire salesforce.

Assist Store Manager with daily tasks and reportsCash Handling, both petty cash and monetary transactions with clienteleHelp maintain store cleanliness and appearanceTrain new employeesHandle customer disputesHandle employee disputes

Certification In Data Strategy, Business Administration And Management, General

Certification In Project Management, Business Administration And Management, General

Business Analysis, Business

Master Of Arts (M.A.), Near And Middle Eastern Studies

Bachelor Of Arts (B.A.), Philosophy

High School Diploma, General