Jon Palmer Email & Phone Number

San Antonio, Texas Metropolitan Area

- Provided information and made recommendations for strategic plans while continuously and periodically reviewing projects to achieve operational objectives- Met financial objectives by forecasting requirements, analyzing variances, and initiating corrective actions- Assisted in the definition of project scope and objectives involving all relevant government stakeholders and ensuring technical feasibility- Developed detailed plans to monitor and track progress with financial analysis dashboard projects- Managed changes to project scope, project schedule, and project costs to ensure effective operations with minimal downtime- Participated in multiple proposal and capture team endeavors that resulted in winning three contract acquisition re-competes along with new contract awards- Interfaced with government/military customers to ensure successful completion and ongoing operation of various financial analysis dashboard projects

San Antonio, Texas Metropolitan Area

- Developed business intelligence dashboards to assist upper management with decision making duties- Built Power BI analytics tools and visuals for AFAOC DEAMS support team- Developed financial management pivot report tools that merged multiple FM datasets using Power Query- Developed and conducted training classes for Access, Excel, and Power Query- Provided Level 2 Access, Excel, and Power Query technical support for users

Colorado Springs, Colorado Area

- Interfaced with customer to gather and document requirements for data collection and process improvement.- Developed databases and pivot table reports to automate data collection and metrics amalgamation processes.- Integrated multiple, large data sets into customized analytical tool using Access and Excel.- Created charts, pivot reports, and complex dashboard reporting tools for financial management analysis.- Developed and taught training classes for Access, Excel, and PowerPoint integration techniques.- Wrote custom macros, formulas, and VBA routines.

Colorado Springs, Colorado Area

- Taught Project Management, Internetworking Fundamentals, Computer Information Systems, Linux, Principles of Marketing, Business Communication, and Web Design courses to diverse groups of students with wide-ranging skill levels. - Conducted first-run, video distance learning class utilizing Zoom and Mondopad technologies. - Developed curriculum and lab exercises to aid students in the understanding of computer systems and software. - Presented information using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions, videos, and lectures.

Huntsville, Alabama Area

- Taught Enterprise Architecture, Introduction to Relational Database Management Systems, Introduction to Networking, and Introduction to Computer Information Systems classes. - Prepared all course material and lessons, as well as completed grade books and learning assessments. - Provided relevant assignments along with challenging coursework assessments.

Huntsville, Alabama Area

- Collaborated with leadership to create Excel pivot table reports for business data analysis and strategic planning. - Gathered requirements for program management processes and translated those into training videos. - Conducted analysis of business and user needs, documented requirements, and revised as necessary. - Compiled, analyzed, and interpreted data to make tactical recommendations to business managers. - Partnered with Subject Matter Experts to create and refine training content for Learning Management System.

Huntsville, Alabama Area

- Learned various IT methodologies including Software Development Life Cycle (SDLC), project management, development, and system architecture. - Detailed business and functional requirements, defined use cases, user interfaces, and testing. - Conducted current state systems analysis and produced process flows and data flow diagrams. - Participated in design sessions and developed future state process flows and data flows. - Developed and maintained web-based ColdFusion/SQL database applications.

Colorado Springs, Colorado Area

- Participated in requirements gathering and needs analysis with customers and end-users. - Designed and developed configuration management database application. - Used VBA to control user permissions and visibility to certain portions of database. - Used VBA and SQL to create unbound data forms, connect to data sources, load data onto forms, and save form data back to tables. - Utilized VBA routines that automated the process of archiving historical data. - Conducted use-case design, code reviews, and user test cases.

Huntsville, Alabama Area

- Established and managed new training department and developed standard operating procedures. - Identified and assessed future and current training needs through skills matrixes, job analysis, quarterly performance appraisals, and consultation with managers. - Developed business case justification and cost/benefit analysis for Learning Management System (LMS) project. - Implemented corporate-wide LMS including development and deployment of web-based content. - Developed, implemented, and maintained policies and procedures for accurately tracking employee training.

Colorado Springs, Colorado Area

- Developed and customized Access database applications with SQL Server back ends. - Provided troubleshooting, diagnosis and repair skills for mission critical databases resulting in minimal system downtime and maximum data integrity. - Tested SQL and Access databases, corrected design errors and made necessary table updates and inserts. - Utilized SQL Server to diagnose data integrity issues, perform data clean-up, and database schema updates.

Colorado Springs, Colorado Area

- Led team of eight software developers, allocating work and ensuring timely project completion.- Managed projects by defining the scope, schedule, and resource requirements and then delivering on them. - Conducted requirements analysis to define and document customer business functions and processes. - Ensured that the functional requirements defined were fully met by the solution.

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