Jonathan Robinson Email & Phone Number

Gaithersburg, MD, US

• Helping companies effectively plan for, strategize, learn, rollout, and adopt Microsoft 365 technologies and work through the change that accompanies these implementations. Where companies may not be ready yet for tech.
• Led the build of a lauded end-user centric migration framework that guided +30K end-users off on-premises applications to Microsoft's GCC-High M365 cloud platform, resulting in a significant boost in productivity.
• Developed and implemented company-wide communication, welcome sessions, learning sessions, open forums, Champions programs, plus more. All of this was done to support adoption and change management for end-users.
• Recognized by multiple customers for delivering exceptional OCM results, reviews and repeat business.

Dallas, TX, US

• Recruited to migrate Southwest’s intranet and collaboration solutions to Microsoft 365 cloud
• Responsible for defining annual strategy and roadmap for Southwest's Microsoft 365 platform
• Responsible for defining and implementing governance framework for M365 apps and users
• Led a highly successful, and celebrated 2020 roll out of MS Teams to 12K HQ users on a timeline that was expedited 6 months while obtaining and sustaining an +75% adoption rate (MOM)
• Successfully rolled out Southwest Airlines new intranet, and social platform to 75K users based on Microsoft's SharePoint Online, Yammer, Stream and other core Microsoft 365 products
• Coordinated Microsoft Teams deployment to over 50K Operational field users in support of key business goals: increased speed of hiring, training, and greater connectivity across the company

Minneapolis, MN, US

• Transitioned Target’s intranet to Office 365 from SharePoint 2010, leading the areas of enterprise adoption, change management, training, and operations with a user base of 350,000 users
• Delivered strategies and tailored Office 365 training and tailored engagements for 10,000+ employees across 200+ engagements to support the move to Office 365 from SharePoint 2010
• Developed customized training, best practice, and end-user resources to support successful migration of over 3,500 SharePoint Site Collections to Office 365 within 6 months
• Developed SharePoint and Power Automate Solutions that saved over $250K in payroll/yr.
• Elected as first ally co-chair of Target's LGBTA+ Employee Resource Group (ERG), focusing on creating & sustaining a culture of LGBTQ+ inclusivity within our teams, guests, and community

Minneapolis, MN, US

• Led governance and operations for Target's SharePoint-based intranet with a user base of +50,000
• Consulted with tens of thousands of individuals to train SharePoint use and intranet best practices
• Led efforts to overhaul and optimize intranet support resulting in formalized support model and 50% reduction in misdirected support tickets

Minneapolis, MN, US

• Led the scoping, procurement, and deployment of internal audit’s new retail assessment tool
• Developed and led the redesign of the Internal Audit’s annual Risk Assessment and Audit Planning process, resulting in reduction of required efforts by 50%
• Co-developed Target’s enterprise strategy for usage of the Archer Governance, Risk, and Compliance application while founding and serving on company Archer Governance Board

Fairfax, VA, US

• Managed and led areas of schedule, cost, and product delivery on an $800M+ government Army program
• Led R&D projects, Team Prototypes and areas of Business Development
• Systems Engineer and Customer-requirements Interface Lead for Future Combat Systems (FCS) mission control computers
• DOD Secret Clearance: Active 2004-2014

• Manufacturing Engineer leading a team over retrofit, repairs as well as new product design and build of Close in Weapon System (CIWS) onboard computer.
• Test Execution Lead over 10 person test team for space computing systems
• Integrations and Test Systems Engineer overseeing field testing and environmental testing of Intelligent Munition System.
• DOD Secret Clearance: Active 2004-2014

Mba, Management

Bachelors Of Science, Computer Science

School Of Technology: Computer Science - Study Abroad