Jonathan Baker

Jonathan Baker Email and Phone Number

ServiceNow Consultant/Developer @ Crossfuze
Atlanta, GA, US
Jonathan Baker's Location
Atlanta, Georgia, United States, United States
Jonathan Baker's Contact Details

Jonathan Baker personal email

Jonathan Baker phone numbers

About Jonathan Baker

Jonathan Baker is a highly skilled technical consultant and developer with a strong passion for ServiceNow development. With an impressive background spanning back to 2017, Jonathan has been honing his expertise in ServiceNow solutions. As a seasoned ServiceNow implementation consultant since 2020, he specializes in ITSM, CSM, and Discovery development and delivery, along with custom application development. Jonathan excels at crafting tailor-made solutions that perfectly align with clients' needs while adhering to best practices and minimizing customizations. His proficiency extends to ServiceNow administration and the creation of custom applications using advanced scripting techniques. Proficient in JavaScript, HTML, CSS, and AngularJS, his technical background allows him to bring innovative solutions to the table, effectively solving complex problems and driving organizational efficiency. He excels at fostering strong relationships and seamlessly bridging the gap between technical intricacies and clients' specific requirements.

Jonathan Baker's Current Company Details
Crossfuze

Crossfuze

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ServiceNow Consultant/Developer
Atlanta, GA, US
Website:
crossfuze.com
Employees:
246
Jonathan Baker Work Experience Details
  • Crossfuze
    Crossfuze
    Atlanta, Ga, Us
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  • Crossfuze
    Senior Servicenow Technical Consultant
    Crossfuze Jan 2024 - Present
    Minneapolis, Minnesota, Us
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  • Crossfuze
    Servicenow Technical Consultant
    Crossfuze Nov 2021 - Jan 2024
    Minneapolis, Minnesota, Us
    • Provide ServiceNow development assistance to customers including, but not limited to, formconfiguration, workflow administration, reporting, data imports, custom scripting, and third-partysoftware integrations• Translate business needs into technical requirements• Answer technical and application configuration questions• Configure and customize new applications and modules• Implement new functionality for customers while using ServiceNow best practices• Assist in troubleshooting ServiceNow upgrades, patching, and release management
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  • Deloitte
    Senior Servicenow Consultant
    Deloitte Jun 2021 - Nov 2021
    Worldwide, Oo
    • Lead developer in creating $20 Million dollar product initiative for state government• Carried out successful ServiceNow implementation for state government utilizing ITSM and CSM modules• Responsible for ServiceNow implementation and application development activities related to ITSM, Service Portal, Service Catalog, Discovery, CMDB, and API Integrations
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  • Bravium Consulting Inc.
    Servicenow Developer/System Administrator
    Bravium Consulting Inc. Aug 2020 - May 2021
    Rockville, Maryland, Us
    • Works closely with IT and Business teams to develop and enhance ServiceNow capabilities• Responsible for UI, Workflow, and Application development activities; facilitating rollouts of new applications, enhancements, and new modules• Implements ServiceNow customizations including, but not limited to Client Scripts, UI Policies, UI Actions, Script Includes, Business Rules, workflow administration, report setup, and data imports.
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  • Wellstar Health System
    It Servicenow Administrator
    Wellstar Health System Sep 2018 - Aug 2020
    Marietta, Georgia, Us
    • Performs day-to-day administration of the ServiceNow tool, including making approved changes to process and workflows.• Controls system access and data security.• Manages data through administration of tables, fields, relationships, and metadata.• Performs ServiceNow implementation tasks including but not limited to: design, configuration, integration, custom programming and maintenance.
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  • Cdi Llc
    Information Systems Analyst
    Cdi Llc Aug 2016 - Sep 2018
    New York City, New York, Us
    Responsible for management of assigned line of business applications for sales, service delivery, operations and administration in addition to data analytics and reporting for the needs of business unit leaders and decision makers.-Created dashboard that decreased Service Desk backlog from 6 days to half a day.
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  • Hd Supply
    Intern It Operational Services
    Hd Supply May 2016 - Aug 2016
    Atlanta, Georgia, Us
    • Prepares and delivers insights and recommendations based on analyses.• Produces findings and draws conclusions from analyses. Makes oral and written recommendations to management.• Executes tasks directly related to functional projects and/or process improvements.• Communicates issues and roadblocks related to areas of responsibility.• Assists in research or special projects in a variety of areas in order to fulfill business initiatives and meet business objectives.
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  • Mcdonald'S
    Crew Member
    Mcdonald'S Oct 2011 - Jan 2014
    Chicago, Illinois, Us
    • Handled Cash transactions• Trained new employees• Reported any shortage or lack of product• Kept store up to health and safety standards
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Jonathan Baker Skills

Business Intelligence Data Analysis Data Mining Microsoft Sql Server Research Communication Sql Microsoft Office Javascript Management Customer Service Microsoft Excel Microsoft Word Powerpoint Social Media Project Management Social Networking Public Speaking Leadership Time Management Teamwork Team Leadership Training Html Css Hadoop Data Science Sales Marketing Social Media Marketing Facebook Team Building Software Development Life Cycle Java Python Sql Server Reporting Services Sql Server Integration Services Sql Server Management Studio Enterprise Resource Planning Predictive Analytics Data Analytics Microsoft Powerpoint

Jonathan Baker Education Details

  • Georgia Southern University
    Georgia Southern University
    Information Management
  • Lassiter High School
    Lassiter High School

Frequently Asked Questions about Jonathan Baker

What company does Jonathan Baker work for?

Jonathan Baker works for Crossfuze

What is Jonathan Baker's role at the current company?

Jonathan Baker's current role is ServiceNow Consultant/Developer.

What is Jonathan Baker's email address?

Jonathan Baker's email address is jo****@****tar.org

What is Jonathan Baker's direct phone number?

Jonathan Baker's direct phone number is +167834*****

What schools did Jonathan Baker attend?

Jonathan Baker attended Georgia Southern University, Lassiter High School.

What are some of Jonathan Baker's interests?

Jonathan Baker has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Politics, Education, Environment, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief.

What skills is Jonathan Baker known for?

Jonathan Baker has skills like Business Intelligence, Data Analysis, Data Mining, Microsoft Sql Server, Research, Communication, Sql, Microsoft Office, Javascript, Management, Customer Service, Microsoft Excel.

Who are Jonathan Baker's colleagues?

Jonathan Baker's colleagues are Tanya V., Mike Mortimer, Jackie Lyn Guillen, Cim Xeeb Vang, Jerimy Mahoney, Shania Brinatte, David (Jack) Gardner.

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