Director Of Marketing
Asheville, North Carolina, Us
• Transformed the B2C growth marketing strategy across the organization, leading the department to increase overall annual subscription revenue by 25% • Spearheaded the successful launch and rapid growth of the innovative streaming video news subscription product, WORLD Watch, on mobile & Over-the-Top (OTT) TV apps, as well as online—becoming profitable in two years• Led the overall combined audience growth to 500,000 spread across video & magazine subscribers, podcast listeners, and website users• Crafted the subscription trial and pricing strategy resulting in a free trial to active subscriber conversion rate of 88% • Increased subscription conversion rate through continuous A/B testing of landing pages and email campaigns, optimized remarketing, and addressing landing page abandonment.• Reported to the CEO; served as a member of the executive leadership team; developed and managed the company's annual marketing operating budget, dividing it into 4 individual product marketing budgets; and created and presented the quarterly performance report to the board of directors.• Led the marketing team and multiple contracted agencies to increase subscriptions and grow brand awareness via digital media, influencer marketing, OTT, email marketing, print advertising, and events• Decreased Customer Acquisition Costs (CAC) by 25% while improving Lifetime Value (LTV) on our fastest growing subscription line over three years• Grew and led a dynamic marketing department, including communications, creative, paid digital, live event, and customer service teams• Established product positioning, packaging, and pricing strategies for all products