Jonathan Dear Email & Phone Number

- Led the AI/ML development work on a new crowd-counting and attendance tracking system, developing the entire lifecycle from concept to deployment- Architected and developed React Native iOS and Android apps, serving thousands of users with intuitive, and feature-rich mobile experiences- Integrated third-party payment, video conferencing, and video playback SDKs and APIs seamlessly into React Native applications- Automated the development and release process for iOS and Android apps, simplifying the developer workflow while improving reliability- Collaborated directly with customers to understand requirements, develop features, and deliver solutions that exceeded expectations- Worked up and down the stack from PyTorch and Tensorflow services to Node.js microservices and an Express and React frontend- Trained, tested, and deployed custom ML models utilizing both third-party and internal datasets- Effectively navigated uncertainties and pivots inherent in new product development, ensuring project milestones and objectives were met

- Oversaw design, implementation, and management of district-wide network infrastructure, servicing 30k+ devices and more than 20k users- Upgraded WiFi network from ad-hoc to enterprise-grade, implementing 802.1x authentication and RADIUS servers for enhanced security- Built a customized Python-based inventory system, seamlessly interfacing with the broader district inventory system- Designed, developed, and maintained a web portal utilizing React for the frontend and interfacing with a Python backend, streamlining technician workflows during device repairs- Provided mentorship and training to junior team members, fostering their career growth and technical skill

As a Genius, you provide insightful advice and friendly, hands-on technical support to Apple customers in need. You quickly diagnose product issues on the spot, explaining situations with patience and compassion. After determining whether repairs can be done or a replacement is needed, you offer solutions to quickly get users up and running again. Even if you’re juggling more than one customer, you stay conscious of their time demands as well as your own. You fulfill Apple’s service commitment with style, speed, and skill. And you earn the trust of customers and coworkers alike as you offer mentorship, knowledge, and even tips and training.