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Jonathan Delisle Email & Phone Number
Directeur, Support Bureautique
at
La Caisse (Caisse de dépôt et placement du Québec)
1 work email found
@investpsp.ca
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Directeur, Support Bureautique
Location
Montreal, Quebec, Canada
Company size
Who is Jonathan Delisle? Overview
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Quick answer
Jonathan Delisle is listed as Directeur, Support Bureautique at La Caisse (Caisse de dépôt et placement du Québec), a company with 2409 employees, based in Montreal, Quebec, Canada. AeroLeads shows a work email signal at investpsp.ca and a matched LinkedIn profile for Jonathan Delisle.
Jonathan Delisle previously worked as Directeur support technique at Caisse De Dépôt Et Placement Du Québec (Cdpq) and User Experience Manager at Caisse De Dépôt Et Placement Du Québec (Cdpq). Jonathan Delisle holds Itil Foundation 2011, Information Technology, Certification from It Preneurs.
Company email context
Email format at La Caisse (Caisse de dépôt et placement du Québec)
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{first_initial}{last}@investpsp.ca
86% confidence
AeroLeads found 1 current-domain work email signal for Jonathan Delisle. Compare company email patterns before reaching out.
Profile bio
About Jonathan Delisle
Currently, I work as a User Services Coach, Coordinator and Manager, improving our internal clients experience by using my set of skills and sharing my knowledge with employees.Everything started at the Helpdesk almost 20 years ago where I found a passion for client services. Since then, played an important role in many different projects or initiatives, but always with the same objective : Client first!Competencies: coaching, management, change, office 365, itil... for more, there is my profile below :)
Listed skills include Customer Service, Itil, Incident Management, Problem Solving, and 32 others.
Current workplace
Jonathan Delisle's current company
Company context helps verify the profile and gives searchers a useful next step.
La Caisse (Caisse De Dépôt Et Placement Du Québec)
9 roles
Jonathan Delisle work experience
A career timeline built from the work history available for this profile.
Directeur Support Technique
Current
Jul 2024 - Present
User Experience Manager
As user experience manager:- Plan and supervise the activities of the Helpdesk, Deskside and Inventory department- Ensure quality and satisfaction of our clients, by meeting their needs and resolving their problems- Manage the human, financial and material resources- Develop and implement strategies for continuous improvement, innovation and digital.
Jan 2022 - Jul 2024
Senior Facilitator / Office 365 Coach / Management
Act as an Senior Facilitator (Coach):- Responsible of a team of 3 facilitators (coach)- Coaching of internal employees - IT or business- Preparation and documentation of sessions- Media content creation (videos) for training purposes- Active participation in major corporate projects- Onboarding of new employees- Service Now ticketing tools: Process (ITIL).
Oct 2017 - Dec 2021
Coordinator - It Service Management
- Chair for Problem Management & Change Management- Production of monthly, quarterly and yearly dashboards- IT Service Management process owner- Training of IT internal employees- SPOC for any questions/concerns in regards to any service management processes- Active participation in the Service Now quick start implementation project (completed)- IT.
Sep 2012 - Oct 2017
Senior Advisor - It Delivery Management
- In charge of an application portfolio and the ressources associated to it (analysts and developpers)- Coordination of operational and evolutive requests- Incident / Problem & Change coordinator for the Wealth Management IT team- 3rd level of escalation for clients in regards to IT related issues- Participation in some of the minor/major IT projects
Feb 2006 - Sep 2012
2Nd Level Analyst - Desktop & Request
- Manage 2nd level of incidents- Document and validate procedures- Coaching of 1st level analysts- Attend different technical commitees- Applications access management through standard requests
Apr 2004 - Feb 2006
Team Lead - It Help Desk & Access Management
- Lead a team of 14 employees- Hiring, Coaching & Training of new employees- Elaborate/optimise process and/or procedures- Produce daily, weekly and monthly statistics for upper management- Review of SLA, KPI- Client 2nd level of escalation
Mar 2003 - Apr 2004
Agent / Senior - It Help Desk
Agent:- 1st level of call resolution- Participation in application training sessionsSenior:- Production of monthly statistics for upper management- In charge of client communication (incidents, major changes...etc.)- Coaching / Training of new employees- Elaborate/optimise process and/or procedures
Jul 2000 - Mar 2003
Team & coworkers
Colleagues at La Caisse (Caisse de dépôt et placement du Québec)
Other employees you can reach at cdpq.com. View company contacts for 2409 employees →
CD
Chantale Dontigny Cpa,Cma,Cfa
Colleague at La Caisse (Caisse De Dépôt Et Placement Du Québec)
Canada, Canada
View →
KB
Kévin Beaulieu, M.Sc.
Colleague at La Caisse (Caisse De Dépôt Et Placement Du Québec)
Greater Quebec City Metropolitan Area, Canada
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FC
Francis Collard, Cfa
Colleague at La Caisse (Caisse De Dépôt Et Placement Du Québec)
Sherbrooke, Quebec, Canada, Canada
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CD
Caroline Dao, Crha
Colleague at La Caisse (Caisse De Dépôt Et Placement Du Québec)
Montreal, Quebec, Canada, Canada
View →
ML
Marie-Karine Léonrd
Colleague at La Caisse (Caisse De Dépôt Et Placement Du Québec)
Saint-Basile-le-Grand, Quebec, Canada, Canada
View →
DN
Diane Nyirinkwaya
Colleague at La Caisse (Caisse De Dépôt Et Placement Du Québec)
Montreal, Quebec, Canada, Canada
View →
CC
Claire Charland
Colleague at La Caisse (Caisse De Dépôt Et Placement Du Québec)
Greater Montreal Metropolitan Area, Canada
View →
JL
Jean-François Legault
Colleague at La Caisse (Caisse De Dépôt Et Placement Du Québec)
Montreal, Quebec, Canada, Canada
View →
JS
Julie Sauvageau, Cfa
Colleague at La Caisse (Caisse De Dépôt Et Placement Du Québec)
Canada, Canada
View →
AK
Ayman Kawtharani
Colleague at La Caisse (Caisse De Dépôt Et Placement Du Québec)
Canada, Canada
View →
Chantale Dontigny Cpa,Cma,Cfa
Colleague at La Caisse (Caisse De Dépôt Et Placement Du Québec)
Canada, Canada
View →
KB
Kévin Beaulieu, M.Sc.
Colleague at La Caisse (Caisse De Dépôt Et Placement Du Québec)
Greater Quebec City Metropolitan Area, Canada
View →
FC
Francis Collard, Cfa
Colleague at La Caisse (Caisse De Dépôt Et Placement Du Québec)
Sherbrooke, Quebec, Canada, Canada
View →
CD
Caroline Dao, Crha
Colleague at La Caisse (Caisse De Dépôt Et Placement Du Québec)
Montreal, Quebec, Canada, Canada
View →
ML
Marie-Karine Léonrd
Colleague at La Caisse (Caisse De Dépôt Et Placement Du Québec)
Saint-Basile-le-Grand, Quebec, Canada, Canada
View →
DN
Diane Nyirinkwaya
Colleague at La Caisse (Caisse De Dépôt Et Placement Du Québec)
Montreal, Quebec, Canada, Canada
View →
CC
Claire Charland
Colleague at La Caisse (Caisse De Dépôt Et Placement Du Québec)
Greater Montreal Metropolitan Area, Canada
View →
JL
Jean-François Legault
Colleague at La Caisse (Caisse De Dépôt Et Placement Du Québec)
Montreal, Quebec, Canada, Canada
View →
JS
Julie Sauvageau, Cfa
Colleague at La Caisse (Caisse De Dépôt Et Placement Du Québec)
Canada, Canada
View →
AK
Ayman Kawtharani
Colleague at La Caisse (Caisse De Dépôt Et Placement Du Québec)
Canada, Canada
View →
3 education records
Jonathan Delisle education
Itil Foundation 2011, Information Technology, Certification
It Preneurs
Itil Fundations V2, Incident Management, Problem Management, Change Management... Etc.
Pink Elephant
A.E.C., Computer Programming
Herzing College
FAQ
Frequently asked questions about Jonathan Delisle
Quick answers generated from the profile data available on this page.
What company does Jonathan Delisle work for?
Jonathan Delisle works for La Caisse (Caisse de dépôt et placement du Québec).
What is Jonathan Delisle's role at La Caisse (Caisse de dépôt et placement du Québec)?
Jonathan Delisle is listed as Directeur, Support Bureautique at La Caisse (Caisse de dépôt et placement du Québec).
What is Jonathan Delisle's email address?
AeroLeads has found 1 work email signal at @investpsp.ca for Jonathan Delisle at La Caisse (Caisse de dépôt et placement du Québec).
Where is Jonathan Delisle based?
Jonathan Delisle is based in Montreal, Quebec, Canada while working with La Caisse (Caisse de dépôt et placement du Québec).
What companies has Jonathan Delisle worked for?
Jonathan Delisle has worked for La Caisse (Caisse De Dépôt Et Placement Du Québec), Caisse De Dépôt Et Placement Du Québec (Cdpq), Psp Investments, National Bank Of Canada, and Cgi.
Who are Jonathan Delisle's colleagues at La Caisse (Caisse de dépôt et placement du Québec)?
Jonathan Delisle's colleagues at La Caisse (Caisse de dépôt et placement du Québec) include Chantale Dontigny Cpa,Cma,Cfa, Kévin Beaulieu, M.Sc., Francis Collard, Cfa, Caroline Dao, Crha, and Marie-Karine Léonrd.
How can I contact Jonathan Delisle?
You can use AeroLeads to view verified contact signals for Jonathan Delisle at La Caisse (Caisse de dépôt et placement du Québec), including work email, phone, and LinkedIn data when available.
What schools did Jonathan Delisle attend?
Jonathan Delisle holds Itil Foundation 2011, Information Technology, Certification from It Preneurs.
What skills is Jonathan Delisle known for?
Jonathan Delisle is listed with skills including Customer Service, Itil, Incident Management, Problem Solving, Change Management, Project Coordination, Coordination, and Help Desk Management.
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