Jonathan Gross Email & Phone Number

- Provides excellent service standards and maintain customer satisfaction. Increase revenue by improving customer experience.- Resolve product and service issues, determine the cause of the problem; select and explain the best solution to solve the issue, expediting correction and adjustment; follow up to ensure resolution.- Meet store sales targets. Keep records of customer interactions, process customer financial accounts, and build sustainable relationships.- Recommend… Show more - Provides excellent service standards and maintain customer satisfaction. Increase revenue by improving customer experience.- Resolve product and service issues, determine the cause of the problem; select and explain the best solution to solve the issue, expediting correction and adjustment; follow up to ensure resolution.- Meet store sales targets. Keep records of customer interactions, process customer financial accounts, and build sustainable relationships.- Recommend potential products and service for customers and collect customer information and analyzing customer needs.- Answers product and service questions; suggesting information about products and services. Knowledge of over 100 products and complex operating systems to include order input, inventory, and sales transactions. Show less

Keller, Texas

- Responsible for providing exceptional service to customers with including greeting customers, assisting them with the selection of merchandise, completing transactions, and answer questions regarding the store and merchandise. - Provided excellent customer engagement and served over 200 customers daily in a complex and fast-paced environment.- Helped in the unloading of merchandise from delivery trucks, organizing merchandise, and transports merchandise from the stockroom to the sales… Show more - Responsible for providing exceptional service to customers with including greeting customers, assisting them with the selection of merchandise, completing transactions, and answer questions regarding the store and merchandise. - Provided excellent customer engagement and served over 200 customers daily in a complex and fast-paced environment.- Helped in the unloading of merchandise from delivery trucks, organizing merchandise, and transports merchandise from the stockroom to the sales floor.-Responsible for managing over $4,000 of funds in a processed transaction using the POS system.- Maintained a clean, well-stocked store for customers during their shopping experience. - Competencies and standards required to maintain Fortune 2018 Most Admired Company: customer focus, results-driven, organizational skills, product knowledge, and relationship management. Show less