Jon Dickerson Email & Phone Number

Uzwil, St. Gallen, Ch

Zurich, Zh, Ch

Developed relationships globally across factories, distribution hubs, vendors, sales and sales partners, Service units, and customers- to support improved customer support and engagement while leading the US Spares and Repairs Service Business.Leads several global improvement projects involving IS/IT implementations to build seamless, robust execution systems that are globally measurableDeveloped and implemented Key Performance Indicators across factories and Repair locations to identify On Time Delivery (OTD), Stock Availability, Lead Time, Purchase Price Variance (PPV) and Inventory Turns- identifying gaps and engaging local stakeholders to implement corrective actionWorking closely with our Order Entry and Customer Service Teams, developed a Service Level Agreement (SLA) that specified Key Performance Indicators (KPIs) and associated metrics (leading/lagging), including Net Promoter Score (NPS), detailed task response and completion targets, and escalation pathways- reviewed and discussed weeklyWorking closely with key partners, developed an improved spare parts stocking plan methodology, considering criticality, availability, and consumption – initiative increased YoY revenue 30%, and resulted in a 25% decrease in Slow Moving/Obsolete Inventory (SlOb/SMI)

Houston, Texas, Us

Led the Warehousing, Planning and Master Scheduling, Process and Project Engineering, and MRP Configuration teams at a diverse manufacturing facility in Oklahoma City. My role oversees all facets of the product life cycle from new product introduction, to capacity and vendor management, through delivery to the customer, while driving down inventory and WIP, and striving to achieve 100% on time supply. This role oversees both Capital Expenditure products and spares for those assets.

Houston, Texas, Us

Oversee all aspects of the production, to include rough cut capacity planning, earned hours projections, liquidation, cost control of production supplies and consumables, the development of processes and procedures, and maintaining quality with a goal of a 95% first pass rate.Managed production lines to include rubber injection, thermal spray, and CNC machining, with an output of approx. $60M in 2019, and achieving 100%, sustained, on time supply.

Houston, Texas, Us

-Responsible for the startup of production operations at a new manufacturing facility; combining best in class manufacturing technologies such as robotics and automation, with lean manufacturing methodologies such as customer focus, Increased deliverability and decreased waste -Interviewed, hired, and mentored the direct headcount manufacturing team. Responsible for ensuring the safety and quality cultures exceeded company expectations. Cultivated a collaborative environment between production, engineering, the factory automation team, and leadership-Established the planning process for the new facility, creating reports and operating procedures to maximize visibility. Imported reports into Excel workbooks to identify takt and capacity. Trained and mentored the production planner in order to ensure a smooth transition. Follows up to ensure planner maintains schedules and contact with customers and vendors to identify requirements for adjustments-Develops and maintains reporting of production throughput, available capacity, production hours/utilization, past due orders, and planned orders through SAP and Excel through use of Pivot Tables and Formulas

Houston, Texas, Us

-Responsible for planning the manufacture of new motors components and spare parts for the Western Hemisphere as well as world-wide direct sales-Works closely with internal departments and vendors to ensure raw material supply and cost efficiencies are at nominal levels, as well as develop new processes, procedures, and policies to better meet business requirements-Collaborates with the Production Manager and Production Supervisor to reduce the total work in process, while increasing throughput in all work cells, focusing on lean improvement methods and common sense manufacturing practices-Regularly review engineering drawings to determine router operations and material requirements for new parts as well as to optimize the production of current parts -In constant communication with the Warehouse to reduce onsite inventory and decrease the time it takes to move raw material from inventory to production as well as completed products from the production floor to the customer-Communicates with Order Management to identify customer requirements and pull in orders where capacity allows-Reporting of production, capacity, hours, past due, and planned orders through SAP and Microsoft Excel

Danbury, Ct, Us

I was formerly the Logistics and Production Planner with Praxair's Helium Operations Management Group. My duties included planning the production of cryogenic liquids at seven plants in the US, the Middle East, and Northern Africa. I also worked very closely with our Import/Export broker, various carriers, both trucking and vessel, end use customers, as well as manufacturers and distributors. In addition to production, I also planned the logistics movements of a fleet of 216 liquid containers throughout the world, via land and sea transportation. Other responsibilities include: The development of Standard Operating Procedures, following and developing Key Performance Indicators, management of change, problem resolution, and fleet organization and maintenance.

Washington, Dc, Us

I served seven years in the United States Marine Corps Infantry with heavy experience overseas in Operations, Planning, and Logistics and Transportation. During my service, I successfully completed five deployments to the Middle East and Asia. It was there that I developed my leadership model, discipline, decisiveness, organization, and outside of the box thinking that has allowed me to be successful to this point.