Jonathan Diel Email & Phone Number

Salt Lake City, Ut, Us

Salt Lake City, Ut, Us

Salt Lake City, Utah, United States

Atlantic Region

Lead and coordinate a team of advanced technical engineers to efficiently and effectively resolve both internal and external customer issues and requests related to servers, DICOM, HL7, worklists, EMRs/EHRs, and dictation providers. Works closely with key strategic stakeholders to continuously provide the best customer care possible. Is a technical expert and serves as an escalation path for Tier 3 issues and works closely with internal departments to identify and remedy software deficiencies and change requests.

American Fork, Ut

Category-leading, privately-held operator of enterprise medical diagnostic PACS, RIS, cardiology, orthopedic and mammography systems, providing over 850 diverse installations to clinical and hospital systems worldwide with offices in the U.S., England, Turkey and India. This technical support position responsible for 24/7 uptime of Enterprise Imaging Solutions for 1000 Windows server, 5000 fat clients with PACS, RIS, HL7, DICOM, AD, DNS, IIS & SQL administration and other technical responsibilities as assigned.Technical support experience & responsibilities:• Advanced Medical Enterprise PACS and RIS system management for global clinical and hospital systems• Network protocol analysis for DICOM and HL7 to troubleshooting communication issues between systems• Server administration for Windows Server 2003, 2008 and 2012• Active Directory, DNS, GPO and IIS administration including configuration, upgrading and troubleshooting• PostgreSQL and MS SQL administration and support

Bountiful, Ut

Managed technology operations and evaluated according to established goals. Analyzed business requirements for all departments to determine technology needs. Responsible for the implementation, daily operations and maintenance of the Picture Archiving and Communications Systems (PACS), Radiology Information System (RIS), and HL7 interfaces. Project manager for large scale projects and implementations including networking and voice recognition upgrades. Formulated financial budgets and presented proposals for capital projects to senior executives and board of directors.

IT project manager for all large-scale IT projects and upgrades assigned to military unit. Managed funds associated with projects to ensure that funds were available, paid timely, and were accurate according to negotiated contracts. Managed team of network infrastructure personnel that oversaw Cisco and Brocade equipment servicing over 1,400 end users. Managed Windows Active Directory network supporting over 1,400 end users. Managed, directly and indirectly, over 30 personnel accountable for over 2.6 million worth of IT hardware and software. Trained custodians on accountability and inventory of assigned equipment, and proper documentation and procedures for system lifecycle.

Wasilla, Ak

Installed and manage Windows Active Directory network consisting of commercial off-the-shelf (COTS)products including Windows Server, Cisco routers, firewall, switches, and Windows 7/8 end-user systems. Additionally responsible for software level support agreements and ensuring additional software products are installed and configured correctly. Maintain annual HIPPAA training and certification.

Master Of Business Administration - Mba, Information Technology

Bs, Management Information Systems, General