Jonathan Dinh

Jonathan Dinh Email and Phone Number

IT Professional | CompTIA A+ & Security+ @ Amwins
Jonathan Dinh's Location
Charlotte, North Carolina, United States, United States
Jonathan Dinh's Contact Details

Jonathan Dinh personal email

n/a
About Jonathan Dinh

As an IT professional with a strong foundation in IT asset management, support, and networking, I bring hands-on experience across multiple domains, including large-scale hardware refreshes, data migration, and network infrastructure. My current role involves managing over 1200+ laptop refreshes, streamlining offboarding procedures, and optimizing asset management processes to ensure efficiency and compliance.I have recently expanded my technical expertise by assisting in the nationwide deployment and configuration of Cisco switches and integrating them into Meraki cloud systems, supporting the network setup for offices across the country. This experience has further developed my skills in network management and infrastructure optimization.My problem-solving abilities, coupled with my leadership and collaboration skills, have allowed me to contribute effectively to IT projects, improve operational efficiency, and enhance system reliability. Whether it's troubleshooting hardware, optimizing processes, or supporting complex network deployments, I am passionate about using technology to deliver results and enhance organizational performance.

Jonathan Dinh's Current Company Details
Amwins

Amwins

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IT Professional | CompTIA A+ & Security+
Jonathan Dinh Work Experience Details
  • Amwins
    It Asset Management Specialist
    Amwins Feb 2024 - Present
    Charlotte, North Carolina, Us
    •Laptop Refresh & Data Migration: Completed and booked 700 users for laptop refreshes, optimizing scheduling and user transition processes. Streamlined data migration protocols, reducing setup times by 75% and minimizing downtime.•Offboarding & Asset Management: Spearheaded IT asset return coordination, leading to a 50% improvement in equipment recovery rates. Closed 800 offboarding tasks and resolved 30 escalated tickets within ServiceNow. Collaborated with managers nationwide and worked closely with HR and Legal to ensure efficient IT asset returns. Optimized offboarding processes and developed a comprehensive training guide to streamline tasks and improve efficiency.•Ticket Management: Resolved 200 ServiceNow tickets, significantly reducing backlog and improving SLA adherence.•Cisco Switch Upgrade & Meraki Integration: Assisted in the upgrade and configuration of Cisco switches for Meraki cloud management, supporting network setups across multiple office locations.•APC Configuration & Monitoring: Configured APC systems across multiple offices nationwide, setup, identifying and diagnosing critical battery conditions to ensure reliability.
  • J-Dinh Designs - Freelancer
    Founder
    J-Dinh Designs - Freelancer Jan 2021 - Feb 2024
    See https://j-dinhdesigns.com/ for current details and services. Providing IT support, creating/maintaining websites, consulting for start-ups, saving the world, etc.
  • Log(N) Pacific
    It Support Technician (Intern)
    Log(N) Pacific May 2023 - Jan 2024
    -Provisioned , diagnosed, and troubleshoot Azure Virtual Machines (VMs), VNets, and Network Security Groups (firewalls)-Provided expertise in configuring and troubleshooting osTicket ticketing system/platform.-Administered Active Directory essentials, including user management and security group assignments.-Managed Windows Server file share permissions to enhance data security and accessibility.-Diagnosed and resolved network issues to minimize downtime and optimize reliability.-Demonstrated proficiency in DNS fundamentals, effectively troubleshooting issues and optimizing configurations.
  • Dilworth Tasting Room
    Server
    Dilworth Tasting Room Sep 2021 - Jun 2023
    Responsible for providing high-caliber experience and exceptional customer service to a discerning clientele. Job functions include providing diners with a detailed overview of menu items, questions regarding complex dish preparation, and offering recommendations on wine and pairings.
  • Frank Recruitment Group
    Recruiter
    Frank Recruitment Group Aug 2019 - Mar 2020
    Newcastle Upon Tyne, England, Gb
  • The Indigo Road Hospitality Group
    Server
    The Indigo Road Hospitality Group Jun 2017 - Apr 2019
    North Charleston, South Carolina, Us
    -Strong interpersonal skills; proven ability to interact professionally and efficiently with colleagues, customers, and vendors. -Enhanced essential skills, such as an understanding of the economy of motion and the ability to multitask and perform under pressure, by working in fast-paced, high-volume conditions.
  • Elk Haven Herbals
    Social Media Manager
    Elk Haven Herbals Jan 2016 - Dec 2018
    -Helped manage companies social media accounts, developed marketing strategies to utilize posts, advertisements, and promotions with a monthly budget to encourage more website clicks and followers. -Helped achieve monthly sales goals by utilizing social media marketing to increase website traffic and brand awareness. -Used social media marketing strategies to influence and maintain a positive brand image which assisted in doubling sale numbers for products in the 2017/2018 year.

Jonathan Dinh Skills

Leadership Social Media Roi E Commerce Social Media Public Speaking Linux Online Marketing Facebook Marketing Basic Html Windows Graphic Design Sales Cold Calling Photoshop Mobile Marketing Web Design Data Analysis Digital Media Content Marketing Web Development Web Analytics Communication Digital Marketing Adobe Photoshop Lead Generation Customer Relationship Management Traditional Animation Game Design Cascading Style Sheets Wix Mac Html Online Advertising Relationship Building E Commerce Seo Marketing 3d Modeling Wordpress Time Management Critical Thinking Autodesk Software Javascript Customer Service Typing Google Analytics Technology Consulting Social Media Marketing Email Marketing Keyword Advertising Adobe Premiere Pro Search Engines Teamwork Pay Per Click Unity3d Research Inventory Management Google Ads Marketing Strategy Brand Management Analytics Content Management Systems Instagram Marketing Strategic Sourcing Search Engine Optimization Small Business Marketing Analysis

Jonathan Dinh Education Details

  • University Of North Carolina At Charlotte
    University Of North Carolina At Charlotte
    History
  • University Of Warwick
    University Of Warwick
    Study Abroad Program

Frequently Asked Questions about Jonathan Dinh

What company does Jonathan Dinh work for?

Jonathan Dinh works for Amwins

What is Jonathan Dinh's role at the current company?

Jonathan Dinh's current role is IT Professional | CompTIA A+ & Security+.

What is Jonathan Dinh's email address?

Jonathan Dinh's email address is di****@****.com.cn

What schools did Jonathan Dinh attend?

Jonathan Dinh attended University Of North Carolina At Charlotte, University Of Warwick.

What are some of Jonathan Dinh's interests?

Jonathan Dinh has interest in Writing, Technology, Outdoors, Yoga, Reading, Fitness, Martial Arts, Video Games.

What skills is Jonathan Dinh known for?

Jonathan Dinh has skills like Leadership, Social Media Roi, E Commerce, Social Media, Public Speaking, Linux, Online Marketing, Facebook Marketing, Basic Html, Windows, Graphic Design, Sales.

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