Jonathan Navas

Jonathan Navas Email and Phone Number

EPIC Ambulatory Application Analyst at Kyndryl @ Kyndryl
Providence, RI, US
Jonathan Navas's Location
Providence, Rhode Island, United States, United States
Jonathan Navas's Contact Details

Jonathan Navas work email

Jonathan Navas personal email

n/a
About Jonathan Navas

Experienced Epic Ambulatory Analyst | Driving Operational Excellence in HealthcareSkilled in gathering requirements, troubleshooting issues, and fostering collaboration between clinical and technical stakeholders for successful project outcomes.

Jonathan Navas's Current Company Details
Kyndryl

Kyndryl

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EPIC Ambulatory Application Analyst at Kyndryl
Providence, RI, US
Website:
kyndryl.com
Employees:
59162
Jonathan Navas Work Experience Details
  • Kyndryl
    Kyndryl
    Providence, Ri, Us
  • Kyndryl
    Epic Radiant/Ambulatory Application Analyst
    Kyndryl Oct 2023 - Present
    New York City, New York, Us
    - Certified Epic Ambulatory Analyst specializing in implementation, configuration, and support.- Led full-cycle Epic Ambulatory implementations, collaborating with cross-functional teams.- Analyzes and optimizes clinical workflows, identifying process improvement opportunities.- Collaborates with IT, development, and business units for integration workflows.- Skilled in troubleshooting and resolving complex system issues with minimal disruption.
  • Care New England
    Epic Ambulatory Application Analyst
    Care New England Jul 2019 - Oct 2023
    Providence, Rhode Island, Us
  • Care New England
    Helpdesk Analyst
    Care New England Mar 2015 - Jul 2019
    Providence, Rhode Island, Us
    - Managed over 30 daily calls, efficiently troubleshooting user issues for high customer satisfaction.- Streamlined monthly creation of 20 clinical application accounts, boosting company productivity.- Reviewed 30+ knowledge management articles monthly, ensuring efficacy and accuracy.- Proactively resolved 300+ monthly incidents with BMC Service Desk, minimizing downtime.
  • Care New England
    Associate Helpdesk Analyst Intern
    Care New England Jul 2014 - Mar 2015
    Providence, Rhode Island, Us

Jonathan Navas Skills

Bilingual English/spanish Microsoft Office Active Directory Computer Repair Customer Satisfaction Social Media Networking Training Public Speaking Teamwork Customer Service Time Management Leadership Microsoft Word

Jonathan Navas Education Details

  • Rhode Island College
    Rhode Island College
    Computer Information Systems (Cis)
  • Community College Of Rhode Island
    Community College Of Rhode Island
    General Studies
  • Year Up United
    Year Up United
    Information Technology

Frequently Asked Questions about Jonathan Navas

What company does Jonathan Navas work for?

Jonathan Navas works for Kyndryl

What is Jonathan Navas's role at the current company?

Jonathan Navas's current role is EPIC Ambulatory Application Analyst at Kyndryl.

What is Jonathan Navas's email address?

Jonathan Navas's email address is jn****@****ene.org

What schools did Jonathan Navas attend?

Jonathan Navas attended Rhode Island College, Community College Of Rhode Island, Year Up United.

What are some of Jonathan Navas's interests?

Jonathan Navas has interest in Economic Empowerment.

What skills is Jonathan Navas known for?

Jonathan Navas has skills like Bilingual English/spanish, Microsoft Office, Active Directory, Computer Repair, Customer Satisfaction, Social Media, Networking, Training, Public Speaking, Teamwork, Customer Service, Time Management.

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