Jonathan is a NY native who graduated Cum Laude from the University of Tampa in 2006. He has over 18 years of experience in CX management, operational management, marketing, and web-based services. He is the Chief Customer Officer at eForms.com, the #1 ranked website for free legal forms and templates in the Continental US. Jonathan develops and oversees the implementation of all customer-based business strategies at eForms and for the brand's most recent affiliate company launch, Invoice Maker. He is responsible for the hiring, onboarding, management, and continuous education of internal employees.Specialties: client/customer experience management, operational management, strategy, e-commerce, marketing, international business, finance, budgeting, quality assurance, recruitment, training, coaching and mentoring
Listed skills include Marketing, Trade Shows, Relationship Marketing, Photography, and 38 others.