Senior Client Service Engineer
Tarrytown, Ny, Us
• Build backup services team and train accordingly to address client requests in a 24/7/365 environment• Build/setup/roll out multiple HP/DELL hardware utilizing: CentOS, Windows, 2003, 2008, 2012, XP, Widows 7 and 10 OS, • Manage Exchange 2003/2007/2010 servers in an Active Directory environment• Work with primary supervisor, management and 3rd party company to obtain SAIE16/SOC1 compliance• Work in a helpdesk environment accepting incoming phone calls from clients troubleshooting networking, email, printing and hardware issues • Manage, maintain and troubleshoot off site client backup platform using Attix5• Manage and maintain medium size data center • Visit client sites to perform network operation duties, updating, troubleshooting, and general maintenance of their networks