Voice Operations Manager
Current
Apr 2024 - Present
AeroLeads people directory · profile
Jonathan Beardsley Email & Phone Number
Voice Operations Manager
at
HomeServe USA
1 work email found
@homeserveusa.com
3 phones found area 203 and 901
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Voice Operations Manager
Location
Hixson, Tennessee, United States
Company size
Who is Jonathan Beardsley? Overview
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Quick answer
Jonathan Beardsley is listed as Voice Operations Manager at HomeServe USA, a company with 650 employees, based in Hixson, Tennessee, United States. AeroLeads shows a work email signal at homeserveusa.com, phone signal with area code 203, 901, and a matched LinkedIn profile for Jonathan Beardsley.
Jonathan Beardsley previously worked as CVP Developer at Homeserve Usa and Telecommunications Engineer at Homeserve Usa. Jonathan Beardsley holds Diploma, High School from Hixson High School.
Company email context
Email format at HomeServe USA
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{first}.{last}@homeserveusa.com
89% confidence
AeroLeads found 1 current-domain work email signal for Jonathan Beardsley. Compare company email patterns before reaching out.
Profile bio
About Jonathan Beardsley
Nearly 20 years in Telecommunications, with 12 year focus on Cisco Unified Communications.Experience:Cisco CUCMCisco Unity ConnectionCisco PresenceCisco UCCECisco Voice GatewaysCisco SwitchesCalabrio QMNICE IEX Workforce ManagementSolarWindsPBX and IP TelephonyCertifications: CCNP Voice - Oct 2015Meraki CMNA - August 2014MCITP Enterprise Desktop Administrator 7, MCSA; July 2010ComptTIA A+; 2007Telrad AdvanceIP 3 Certification completed in 2005;
Listed skills include Cisco Technologies, Voip, Vpn, Networking, and 36 others.
Current workplace
Jonathan Beardsley's current company
Company context helps verify the profile and gives searchers a useful next step.
Homeserve Usa
8 roles · 28 years
Jonathan Beardsley work experience
A career timeline built from the work history available for this profile.
Cvp Developer
Aug 2021 - Apr 2024
Telecommunications Engineer
- Continued to support Operations as SME on Telecom Infrastructure, including UCCE, CUCM, Finesse, CVP, ICM, Calabrio, NICE IEX WFM, and SIP architecture. - Designed and rolled out SIP architecture for the Global CCA project, utilizing the SIP UUI Header to pass caller intent from cloud IVR to HomeServe, streamlining the customer experience. - Led Telecom.
Nov 2020 - Aug 2021
Telecommunications Analyst
- Telecommunications Engineer for a 24-hour Cisco Unified Communications Contact Center Enterprise environment for a fast-growing home service plan company. - Maintain Day to Day operations, and implement best practices on CUCM, Unity Connection, UCCE, ICM, IP/IVR, CVP, Finesse, Calabrio QM, and NICE IEX Workforce Management. - Assist Network Team with.
Dec 2015 - Nov 2020
Tier Ii Technical Consultant
Troubleshoot, Implement and Upgrade Cisco Voice and Network solutions for mid-market to enterprise customers.Installed and maintained Cisco CME systems.Installed and upgraded Cisco UC Environments.
Mar 2014 - Dec 2015
Telecommunications & Network Administrator
Responsible for Telecommunication and Networking needs for main site and 8 regional offices. Running the following major components:Cisco CUCM, CUP, CUC on Cisco UCS C Series virtualized with VMWare ESX 5.1Cisco Core infrastructure, Distribution and edge devices. Cisco LWAPP Wireless8 Sites with MPLS and Site to site VPN tunnels in each office.VMWare ESX.
Aug 2006 - Mar 2014
Field Technician
Signal Voice And Data
Installed and maintained PBX based business telephone systems for small, medium, and large businesses. Specialized in Telrad DKEYBX and IPEX IP Systems.Designed new all inclusive Site Survey documentation and procedures for new installations, Wiring projects, and customer site moves.Wired offices for voice and data connectionsInstalled MDF/IDF cable.
Jan 2003 - Aug 2006
Assistant Network Administrator/Field Technician
Tech Support Solutions (Rey Beardsley)
Supported local small businesses in their networking and computing needs on a help desk and network level. Installed Network and Telecommunications cabling from full office wiring, to adds, moves, and changes.
1998 - 2002
~4 yrs
Team & coworkers
Colleagues at HomeServe USA
Other employees you can reach at homeserveusa.com. View company contacts for 650 employees →
MS
Mark Slater Jr
Colleague at Homeserve Usa
Chattanooga, Tennessee, United States, United States
View →
LF
Lashocka Franklin
Colleague at Homeserve Usa
Queens County, New York, United States, United States
View →
BC
Brandon Calp
Colleague at Homeserve Usa
Ooltewah, Tennessee, United States, United States
View →
JG
Jasev Garcia
Colleague at Homeserve Usa
Reading, Pennsylvania, United States, United States
View →
JL
Jasmine Lyons
Colleague at Homeserve Usa
Greater Chattanooga, United States
View →
LD
Lamarcus Davis
Colleague at Homeserve Usa
Chattanooga, Tennessee, United States, United States
View →
ZM
Z Mosayebi
Colleague at Homeserve Usa
Cleveland, Tennessee, United States, United States
View →
JB
Jonathan Bahan
Colleague at Homeserve Usa
Greater New Orleans Region, United States
View →
TM
Travis M.
Colleague at Homeserve Usa
Fairfield, Connecticut, United States, United States
View →
AB
April Bemis
Colleague at Homeserve Usa
Ringgold, Georgia, United States, United States
View →
Mark Slater Jr
Colleague at Homeserve Usa
Chattanooga, Tennessee, United States, United States
View →
LF
Lashocka Franklin
Colleague at Homeserve Usa
Queens County, New York, United States, United States
View →
BC
Brandon Calp
Colleague at Homeserve Usa
Ooltewah, Tennessee, United States, United States
View →
JG
Jasev Garcia
Colleague at Homeserve Usa
Reading, Pennsylvania, United States, United States
View →
JL
Jasmine Lyons
Colleague at Homeserve Usa
Greater Chattanooga, United States
View →
LD
Lamarcus Davis
Colleague at Homeserve Usa
Chattanooga, Tennessee, United States, United States
View →
ZM
Z Mosayebi
Colleague at Homeserve Usa
Cleveland, Tennessee, United States, United States
View →
JB
Jonathan Bahan
Colleague at Homeserve Usa
Greater New Orleans Region, United States
View →
TM
Travis M.
Colleague at Homeserve Usa
Fairfield, Connecticut, United States, United States
View →
AB
April Bemis
Colleague at Homeserve Usa
Ringgold, Georgia, United States, United States
View →
1 education record
Jonathan Beardsley education
-
Hixson High School
FAQ
Frequently asked questions about Jonathan Beardsley
Quick answers generated from the profile data available on this page.
What company does Jonathan Beardsley work for?
Jonathan Beardsley works for HomeServe USA.
What is Jonathan Beardsley's role at HomeServe USA?
Jonathan Beardsley is listed as Voice Operations Manager at HomeServe USA.
What is Jonathan Beardsley's email address?
AeroLeads has found 1 work email signal at @homeserveusa.com for Jonathan Beardsley at HomeServe USA.
What is Jonathan Beardsley's phone number?
AeroLeads has found 3 phone signal(s) with area code 203, 901 for Jonathan Beardsley at HomeServe USA.
Where is Jonathan Beardsley based?
Jonathan Beardsley is based in Hixson, Tennessee, United States while working with HomeServe USA.
What companies has Jonathan Beardsley worked for?
Jonathan Beardsley has worked for Homeserve Usa, Digital Connections, Inc. (Dci), Decosimo, Signal Voice And Data, and Tech Support Solutions (Rey Beardsley).
Who are Jonathan Beardsley's colleagues at HomeServe USA?
Jonathan Beardsley's colleagues at HomeServe USA include Mark Slater Jr, Lashocka Franklin, Brandon Calp, Jasev Garcia, and Jasmine Lyons.
How can I contact Jonathan Beardsley?
You can use AeroLeads to view verified contact signals for Jonathan Beardsley at HomeServe USA, including work email, phone, and LinkedIn data when available.
What schools did Jonathan Beardsley attend?
Jonathan Beardsley holds Diploma, High School from Hixson High School.
What skills is Jonathan Beardsley known for?
Jonathan Beardsley is listed with skills including Cisco Technologies, Voip, Vpn, Networking, Telecommunications, Ip, Troubleshooting, and Ccna.
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