Jonathan Egstam Email & Phone Number

Stockholm, Sverige

Stockholm, Stockholm, Sverige

Stockholm, Sverige

Stockholm, Sverige

I manage Epidemic Sound’s global Marketing Automation initiatives and set the communication strategy on how to reach goals for activation, retention, and churn by utilizing proactive and automated customer communication. I have experience in both software procurement and people management as I was tasked with building a function and team from the ground up.My main areas of responsibility are;• Developing, establishing, and optimizing proactive customer communication throughout the customer lifecycle.• Maintaining existing communication, updating as necessary when products and services change.• Identifying areas of improvement by analyzing user behavior, payment data, and surveys.• Ensuring continued deliverability by having an overwatch of automated communication systems.• Implementing, developing, and managing the tool used for automated customer communication together with internal stakeholders.

Stockholm, Sweden

iZettle is a mobile payments company based in Stockholm, Sweden.• Implement new proactive communication to users, primarily through email marketing but also in other channels including SMS, postal, in-app message, Facebook Exchange and Google Display Network.• Maintain existing communication, updating as necessary when products and services change.• Reviewing automated communications systems to ensure continued deliverability.• Making tactical plans for the development of automated customer communication in line with strategic goals.The iZettle app and card readers allow individuals and small businesses in Sweden, Finland, Denmark, Norway, United Kingdom, Germany, Spain, the Netherlands, Mexico and Brazil, to accept card payments on their iOS or Android smartphone or tablet.

Stockholm, Sweden

iZettle is a mobile payments company based in Stockholm, Sweden.• Implement new proactive communication to users, primarily through email marketing but also in other channels including SMS, postal, in-app message, Facebook Exchange and Google Display Network.• Maintain existing communication, updating as necessary when products and services change.• Reviewing automated communications systems to ensure continued deliverability.• Making tactical plans for the development of automated customer communication in line with strategic goals.The iZettle app and card readers allow individuals and small businesses in Sweden, Finland, Denmark, Norway, United Kingdom, Germany, Spain, the Netherlands, Mexico and Brazil, to accept card payments on their iOS or Android smartphone or tablet.

Stockholm, Sweden

Project employment focusing on deeper research regarding media and marketing- planning for offline-activities. Tasks included analysis and evaluation of target groups, creative strategies, and optimization of mediaplans based on budget allocation and segmentation in co-operation with media agencies. In addition to this i assisted the CRM-team with individual projects. A large part of the employment included significant liaising with analytics-specialists. I also performed design-related ad-hoc tasks together with statistical follow-up of campaigns using Google Analytics and RJ Metrics.• Produced research reports regarding media planning for new markets and accompanying demographical profiles.• Carried out continuous monitoring and analysis of on-going and completed campaigns using tools such as GA and RJ Metrics. The in-house analytics team was utilized to generate regression analyses of each individual media’s effectiveness against conversions/registrations and cost per new contact.• Media planning – distribution of budget between different media channels and advertising options with the goal of achieving the maximum return on media investment. The decisions were based on variables such as market potential, socio- economical status, historical data, advertising goals, etc. The work was done in collaboration with various media agencies and have included the making of media-briefs.• Assisted the CRM-team with migration of software and data. This month-long process gave me significant insight into workflow and on-boarding processes.• Carried out strategic decisions together with the Marketing Director regarding the design and execution of promotional material for optimum reach with the intended target audience.• Design-related ad hoc tasks such as Keynote presentations, banners, newsletters, adaptation of existing material, and so forth.• Administrative tasks – record keeping of media investments, spot-lists, compilation of data, and so forth.

Stockholm, Sweden

iZettle is a mobile payments company based in Stockholm, Sweden.Internship at the Marketing-team with media and marketing- planning for offline activities as the main focus. Tasks included analysis and evaluation of target groups, creative strategies, and optimization of mediaplans based on budget allocation and segmentation in co-operation with media agencies. A large part of the employment included significant liaising with analytics-specialists. I also performed design-related ad-hoc tasks together with statistical follow-up of campaigns using Google Analytics and RJ Metrics.The iZettle app and card readers allow individuals and small businesses in Sweden, Finland, Denmark, Norway, United Kingdom, Germany, Spain, the Netherlands, Mexico and Brazil, to accept card payments on their iOS or Android smartphone or tablet.

Stockholm, Sweden

Part-time employment during university studies. Consultant as a receptionist and as event-staff at various companies in the Stockholm area. Tasks varied from back-office, event, and customer-reception. Companies included; HiQ, Bain & Company, Fujitsu, ArthroCare, among more.

Stockholm, Sweden

Temporary position with assignments ranging from clearing and documenting insurance policies, to bookkeeping of insurance contracts.

Stockholm, Sweden

Temporary part-time employment assisting with the production of climate reports detailing carbon offsetting.

Stockholm, Sweden

Full-time employment. Tasks primarily constituted of customer contact, record-keeping, and administration. Speaking with individuals regarding pension and tax issues combined with booking meetings were my main tasks. I advanced within the company 1 month after the employment commenced.

Bergh'S Bachelor

Education record