Jonathan Hamm work email
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Technology and games have always been a huge part of my life and the desire to deliver quality products to the next generation drives me ever toward my goal. I have shown a willingness to wear any hat needed in order to facilitate the best possible results and have a reputation for doing all jobs with an equal amount of care and pride.I am always willing to rise to the challenge of leading a team, but I also love to really get my hands "dirty" with the technical details of a project.
Little Knight Games
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Level Designer And Narrative Editor And Quality Assurance TesterLittle Knight GamesArcadia, Ca, Us
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Level Designer/Narrative Editor/Quality Assurance TesterLittle Knight Games Jun 2024 - Present• Managed multiple cross-functional workstreams to ensure a cohesive game experience by aligning design elements, story content, and technical performance to contribute to the successful delivery of an engaging and polished product.• Developed and optimized level layouts to ensure smooth gameplay flow and challenge balance. Incorporated creative solutions to technical constraints and design goals, ensuring a compelling gaming experience.• Conducted rigorous QA testing to identify and document bugs, gameplay issues, and inconsistencies, providing detailed reports and feedback to the development team. Facilitated timely issue resolution, resulting in beta being released to Steam on time.• Reviewed and revised in-game text for clarity, consistency, and engagement, ensuring high-quality dialogue and plot integration that would resonate with players and support the game's thematic goals.
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Engineering Technician Iii - Test AutomationWestern Digital Sep 2017 - Jul 2023Irvine, CaSummary: Managed test automation on first level testing for over 2000 tests (10k+ test cases) per day, including failure analysis, JIRA creation, and JIRA updating, while maintaining as many as 3000 on-site test systems, in order to ensure all results were delivered within 90 minutes of a request submission. -Made team trainer in June 2018. Rewrote training documentation and created visualizations to improve information retention and understanding. Responsible for training new technicians, as well as cross-training existing technicians, to ensure they were able to run test automation, complete failure analysis, and maintain lab systems as needed for any test tier, in order to boost productivity and coverage when workloads were uneven. -Served as Product Owner for Titan/Zephyr project, starting in March 2019. Titan was developed in lab as a productivity enhancement due to limitations with test automation software. Zephyr greatly expanded features and scope with a team of engineers assigned to building and maintaining the code base. Maintained all training documentation for the tools, as well as training worldwide teams in usage of the tool. Developed prototype application to self-track unplanned work for inclusion in Zephyr tools package to increase data collection efforts of leadership and improve interdepartmental coordination in maintaining a healthy firmware code base. -
Guest Service Team LeaderTarget Jul 2016 - Feb 2017Pasadena, CaSummary: Managed a 40-person team to deliver exceptional metrics through coaching, guest relations, and complaint resolution.-Increased RedCard loyalty program acquisitions by 20% through monitoring of weekly statistics reports and motivating low-performing team members.-Collaborated with store leadership to streamline team member coverage and performance management resulting in improved year over year sales of $1.8 million while using 12.5% fewer team member hours. -
Digital Service AdvisorTarget Nov 2015 - Jun 2016Pasadena, CaSummary: Leveraged expert knowledge of Target digital services and offerings to educate guests and drive increased store sales.-Increased average weekly usage of in-store mobile application by 425% by identifying digital service usage opportunities and communicating newest features to guests.
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Guest Service AttendantTarget Feb 2015 - Oct 2015Pasadena, CaSummary: Supervised 12 front-lane employees with focus on improving front-lane metrics.-Recognized as “Most Trusted Leader” on annual store-wide team member survey in 2015 and 2016.-Took on Digital Advisor responsibilities for entire store in addition to regular responsibilities; maintained all in-store devices, registers and kiosks through software updates and troubleshooting (05/2015 – 02/2017).
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Guest Service Team MemberTarget Oct 2014 - Feb 2015Pasadena, CaSummary: Processed up to 200 Guest Service transactions per day including returns, complaint resolutions, orders and compliance with state regulations.-Within one month of joining guest service team, raised average customer satisfaction rating to 100% from 33% through improved organization and service.-Recognized as Target Team Trainer; trained new team members and leaders in store protocol, guest service, and technology (11/2014 – 02/2017).
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CashierTarget Nov 2013 - Sep 2014Pasadena, Ca-Top performer on guest survey for cashier friendliness in 2014
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Unity DeveloperCanny Software Apr 2012 - Aug 2014Greater Los Angeles AreaSummary: Collaborated on mobile game ideas and created early stage prototypes using concept sketches, flow-diagrams, and programming in Unity to highlight promising projects and potential design flaws.
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Writer/Consultant/ProgrammerVigilant Entertainment Company Jun 2009 - Jun 2010Greater Los Angeles AreaSummary: Reviewed and expanded bulleted plotline summaries to create detailed plotline descriptions, game script, and early art direction. Improved design documentation to organize development efforts. Modified Unreal Engine modules.
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Faculty AssistantMt. Sierra College Dec 2006 - Jun 2008Greater Los Angeles AreaSummary: Directed students, staff and guests through proper channels, maintained school-wide student records and operated computer lab including computer updates.-Caught and corrected over two dozen student file errors, preventing critical student aid and graduation issues.
Jonathan Hamm Skills
Jonathan Hamm Education Details
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Mt. Sierra CollegeMedia Arts & Design - Game Arts & Design -
Applied Arts - Business And Computer Technology
Frequently Asked Questions about Jonathan Hamm
What company does Jonathan Hamm work for?
Jonathan Hamm works for Little Knight Games
What is Jonathan Hamm's role at the current company?
Jonathan Hamm's current role is Level Designer and Narrative Editor and Quality Assurance Tester.
What is Jonathan Hamm's email address?
Jonathan Hamm's email address is vu****@****ink.net
What is Jonathan Hamm's direct phone number?
Jonathan Hamm's direct phone number is +181848*****
What schools did Jonathan Hamm attend?
Jonathan Hamm attended Mt. Sierra College, Pasadena City College.
What are some of Jonathan Hamm's interests?
Jonathan Hamm has interest in Collecting Antiques, Exercise, Home Improvement, Reading, Gourmet Cooking, The Arts, Home Decoration, Health, Photograph, Cooking.
What skills is Jonathan Hamm known for?
Jonathan Hamm has skills like Game Design, Video Games, Editing, C, Level Design, Unity, Photoshop, Maya, Microsoft Office, 3d Studio Max, Software, Hammer Editor.
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Jonathan Hamm
Venetia, Pa2utulsa.edu, heylpatterson.com2 +141278XXXXX
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