Jonathan C. Esqueda, Mba Email & Phone Number

San Francisco, California, United States

We're like your marketing research superheroes! 🦸‍♀️🦸‍♂️As part of my college project, I conceptualized a company that specializes in providing top-notch marketing research services. We dive deep into data, uncovering valuable insights about target audiences, market trends, and competitors. With our expertise, we aim to help businesses make informed decisions, optimize their strategies, and stay ahead of the game. Although this is currently a project, my vision is to turn it into a reality and unlock the power of data-driven marketing!

Boise, Idaho, United States

Planned, selected, and purchased merchandise for customer projects. Evaluated supplier performance based on price, quality, and service speed.Developed a Standard Operating Procedure (SOP) for the team and new hires, detailing daily activities and procedural steps. This initiative reduced the training process from two weeks to five days of training and one week of shadowing.Proposed and implemented strategy improvements during weekly team meetings, enhancing communication and efficiency.Introduced internal protocols to improve team communication, incorporating small recreational activities to reduce work errors.Managed up to 900 part numbers weekly, overseeing order placement, expediting, cancellations, and supplier negotiations to ensure optimal agreements and explore better options.

Guadalajara, Mexico Metropolitan Area

Developed strategic supply plans and anticipated risks to achieve cost savings for the company. Formalized purchasing processes to streamline operations.Improved relationships with suppliers and implemented Standard Operating Procedures (SOPs) to enhance efficiency and consistency in purchasing operations.I updated the company’s lead-time system for packaging materials, significantly improving delivery timelines and eliminating shortages.Led efforts that improved project management and customer satisfaction, leading to expanding the purchasing team to meet increased project demands.

Americana, Jalisco, Mexico

Managed imports and exports primarily from Asia, ensuring efficient transportation and logistics operations.Maintained effective communication with pricing and sales teams to facilitate rate updates and ensure alignment with business strategies.Negotiated competitive air, sea, and land freight rates with various providers, ensuring cost-effective transportation solutions.Developed and maintained relationships with recurring service providers to ensure reliable and consistent logistics services.Contributed to the development and implementation of logistics strategies to optimize supply chain efficiency and meet customer requirements.

Guadalajara Area, Mexico

Reviewed stock levels, rotation of materials, and customer forecasts to optimize inventory and ensure timely availability of products.Applied purchase orders based on historical pricing negotiated in contracts, leveraging supplier relationships to improve purchase prices and maintain healthy profit margins.Negotiated with suppliers to secure competitive pricing and terms, contributing to cost savings and profitability.Utilized customer forecasts and market trends to forecast demand and plan inventory procurement strategies.Managed relationships with customers to understand their needs and provide timely solutions and support.

Guadalajara Area, Mexico

Managed and monitored seafreight imports, coordinating with shipping lines, customs brokers, buyers, sellers, and Kuehne + Nagel counterparts across international locations including the United States, Brazil, India, Spain, Scotland, and Germany.Facilitated communication and collaboration between various stakeholders to ensure seamless import operations and timely delivery.Developed a sense of urgency and effectively managed work under pressure to meet strict delivery deadlines and customer expectations.Provided excellent customer service, addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction throughout the import process.

Puerto Vallarta, Jalisco.

Provided excellent customer service and hospitality in Spanish and English. Introduced and promoted the bar's drink selections and snack options.Embarked on this role as a bartender at Bar Blondies to explore new skills and chapters in hospitality, driven by my entrepreneurial spirit to deliver exceptional service and create memorable experiences for guests.

Av Juan Palomar Y Arias #381 Local 6. Plaza Yaquis. Col. Monraz. Zapopan, Jal.

Responsible for overseeing maritime and air import and export operations, ensuring seamless logistics and transportation services.Proactively identified and onboarded new clients, collaborating with advertising agencies to enhance brand positioning strategies and drive business growth.Developed and implemented strategies to optimize operations and expand market presence across international markets including the United States, Germany, India, Spain, Japan, China, Brazil, Colombia, and the Dominican Republic.Maintained a strong service-oriented approach, being available 24/7 to address client inquiries and provide timely updates on shipment statuses.

Tlaquepaque Area, Mexico

Provided responsive and knowledgeable assistance to customers via phone, addressing requests, concerns, and inquiries related to Herbalife's Sales and Market Plan. Efficiently resolved issues to ensure customer satisfaction.Managed royalty invoices and sent order invoices promptly, ensuring accurate billing and documentation.Organized and attended corporate and independent events in Mexico, conducting training workshops and facilitating registrations.Provided advice and support regarding corporate events, promotions, and marketing initiatives to enhance customer engagement and sales effectiveness.

Master Of Business Administration - Mba, International Business

Barchelor In International Commerce, International Business/Trade/Commerce

Activities and Societies: Had an incredible experience attending the Young University Congress of International Trade XXII.Studied.

Specialty, Traffic, Customs, And Transportation Clerk/Technician

Customs Compliance: Ensure adherence to customs laws, regulations, and documentation requirements for international shipments. Logistics.