Jonathan Tyrrell Email & Phone Number

Glasgow, Scotland, GB

At Virgin Money I managed a multi-location content team (content editors in Norwich and Newcastle) within an agile service and delivery area that supported website and app publishing for BAU change, digital scrums and company-wide business teams. As well as providing people leadership to the content editor team, I was responsible for resourcing and backlog.

Glasgow, Scotland, GB

See 'Digital Content Manager' description above (role title change in 2016).

Glasgow, Scotland, GB

Following recognition of my front-end coding skills and work done on some larger deliveries I moved up from Content Editor to Ecommerce Manager. This was a more technical role delivering larger change and project work for scrum teams (coding and publishing, project and stakeholder management) and performing extra duties whilst continuing to perform content.

Glasgow, Scotland, GB

Joined Virgin Money as a Content Editor in 2009.In this role I published content using SDL Tridion content management system to meet demand from scrum and business teams. I successfully delivered to targets. Editing and coding HTML and CSS within the CMS, building new websites, editing and publishing pages and also editing images (using Adobe Fireworks.

London, GB

As 'Web Developer' I developed and published standards compliant 'Intranet' sites using HTML, CSS, Dreamweaver, Fireworks.In the 17 years I worked for Aviva (formerly Norwich Union) I gained a wide range of experience in digital and 'Intranet' roles. I worked on accessibility, usability, testing, content publishing and coding. As well as more traditional.

London, GB

This role was concurrent with the Web Developer role. I provided a usability service where I facilitated user testing, conducted heuristic reviews, and conducted accessibility checks.The highlight for me whilst doing this role was when I saved £20k on usability service costs when I conceived and launched in-house usability lab service which could go on the.

London, GB

Acted a technical design authority essentially performing a business analyst role where I produced high level designs, sitemaps, wire-frames, prototypes and technical design standards for developers to them use to build 'Intranet' sites.

London, GB

Working in the Intranet Development Team I updated 'Intranet' content for business teams and intranet community and managed stakeholder relationships. During this time I produced and rolled out 'Publishing Standards' to content publishers, improving DDA compliance of 'Intranet' sites. I also re-designed several key intranet sites.

London, GB

I worked the Business Solutions team as the interface between the business teams and the digital / IT teams providing project management services and consultancy to business teams to help deliver their projects.

London, GB

Working in the Quality and Assurance Testing area I performed a User Acceptance Tester role doing business acceptance testing of systems. Producing test scripts for QA team, logging errors, and provided recommendations based on my experience working in the claims area / contact centre and using the systems being tested.

London, GB

Acted as 'Intranet' co-ordinator for the claims area during my time as Personal Incident Manager. I built and maintained the claims part of the company Intranet (built a prototype in my own time to gain buy in to how it could improve ways of working) and championed intranet usage within my business area.

London, GB

Several years working as a Personal Incident Manager within the Claims (Motor and Household) team. This was a customer facing role in a contact centre - handling calls to/from customers, assessing claims, making cover decisions and payments. Additionally, I was a Fraud Co-ordinator, specialising in seeking out and repudiating fraudulent claims and giving.

London, GB

Clerk in the Life New Business team.