Jonathan Wiggins Email & Phone Number

Texas, United States

Los Angeles, Ca, Us

Manage Agile team's flow of value to ensure Helix project deliverables meet strategic goals.• Coordinate team activities to align with organizational objectives for data migration• Serve as liaison between program leadership and various development and operations teams.• Maintain calendars for scheduled Agile events and ceremonies.• Implement and monitor Program Increment (PI) planning events within a SAFe framework.• Monitor development and implementation of new programs and features to track progress.• Assist in managing and mitigating program risks related to budget and productivity.• Identify and manage bottlenecks by optimizing resource allocation.• Foster collaboration among teams to achieve program objectives.• Promote continuous improvement within SAFe programs to enhance processes and outcomes.

Charlotte, Nc, Us

Led cross-functional teams to successfully deliver projects on time, within budget, and according to scope. Developed and implemented comprehensive project plans, including defining project objectives,deliverables, timelines, and resource allocation. Utilized project management methodologies (e.g., Agile, Waterfall) to effectively manage projects frominitiation to closure. Identified project risks and developed risk mitigation strategies, resulting in a proactive approach tomanaging potential issues.Facilitated effective communication and collaboration among stakeholders, ensuring alignment andfostering a positive team dynamic. Monitored project progress, tracking milestones, deliverables, and budget utilization, and providedregular status updates to senior management.Managed project budgets, controlling costs and ensuring optimal resource allocation to maximize projectefficiency. Conducted thorough project assessments and post-implementation reviews, identifying areas forimprovement and implementing lessons learned. Led project kickoff meetings, defining project objectives, roles, and responsibilities, and setting clearexpectations with the project team.Fostered strong relationships with clients and stakeholders, ensuring their satisfaction and maintainingopen lines of communication throughout the project lifecycle.

Mclean, Virginia, Us

Prepares for and facilitates release planning with teamsAssists in dependency management and cross team coordination Facilitates continuous improvement and the development of a learning culture on teamsFacilitates ceremonies, collaboration, communication, and conflict managementTeaches new team members Agile mindset and frameworks, practices, and processInfluences the organization in the removal of organizational impediments and development of healthy Agile practicesMentors Product Owners and team members in agile practices and continuous improvement Assists in the coordination of operational issue resolutionFacilitates team development, mediates conflicts protecting the team and encourages healthy team dynamics.Fosters team responsibility, self-accountability, transparency and self-organizationLeverages coaching skills to help the team learn to solve its own problems Teaches and encourages a balanced backlog that delivers valuable features for customers, reduces technical debt, provides business value, and enables product sustainabilityHelps the team to develop, capture, and analyze metrics to facilitate team improvementsPromotes transparency through healthy communications and data integrity

Westlake, Texas, Us

Responsible for overseeing all t activities assigned to the Scrum team are performed in a timely manner with minimal technical debt while maintaining the highest quality of performance Interfaces with client personnel and use oral and written communications skills to develop great working relationships with stakeholdersLeads a Scrum team to perform planning, development and testing on a large software development, implementation, integrationConducts all Scrum related activities, including sprint planning, daily scrum meetings, sprint retrospective and client demosAbility to apply scrum estimation techniques to software development efforts, strong leadership, and organizational skills with excellent communication (written and verbal), time management, project planning, people and team building skills.

Ensured Scrum, Kanban and other agile methods are being followed as agreed to by the teamCoached team members on Scrum and agile best practicesParticipated in support rotation and troubleshoot production issues to ensure the continued operations of the businessWorked in Agile teams directly with product managers and business analysts to complete functionality in new and existing applicationsImplementation of Solution (Coding & Unit Testing): Takes Functional Requirements and Designs and Implements the Solution

Toronto, On, Ca

• Working as Scrum Master for 02 Projects in a Scaled Agile Framework (SAFe) environment and have close collaboration with RTE (Release Train Engineer) and Scrum Masters (SoS/Scrum of Scrum)• Participate in Program Increment (PI) Planning meetings and facilitated development teams and Product with all the discussions across teams, identifying dependencies and ensuring the requirements added on JIRA Planning and Hosting Agile ceremonies Sprint Planning, Sprint Refinement, Daily Scrum and Sprint Review• Preparing and Publishing different Agile Metrics for projects - Burn up, CFD/ Cumulative Flow Diagrams and Burn down charts, Sprint report.• Assist the product owner regularly groom and improve the product backlog including regular review and improvement of high priority user stories.• Facilitate continuous improvement of the team to improve the team’s efficiency, quality, and velocity.• Use Administrator level skills for JIRA – includes set up projects, Create, monitor and closing Sprints in PIs and pull data with queries (JQL).• Improve team velocity by incorporating capacity planning into Sprint planning sessions.• Act as a shield between the software development teams and any distracting influences • Ensure that the Scrum process is used as intended and continually improved • Ensure adherence to the rules of Scrum, facilitate key meetings, and challenge the teams to innovate • Help the team with the planning of the Sprints, prioritization of the sprint backlog, coordinate the development process, identify and eliminate obstacles that prevent the team from achieving their goals, prepare burndown charts, and ensure crystal clear communication among everyone involved in the project• In addition to acting in the role of Scrum Master, kept close collaboration with enterprise Agile Coaches to ensure compliance • Support the team through servant leadership in bringing them to a self-organized state

Chesterfield, Mo, Us

• Assisted the Product owner and the Development Team in writing user stories using Story template and INVEST criteria.• Support the team through servant leadership in bringing them to a self-organized state• Encouraged the team to develop potentially shippable products, in a series of small, frequently updated versions.• Facilitated Scrum ceremonies (Daily stand-up meeting, sprint planning, Backlog refinement, spring Demo, Retrospective)

Dallas, Tx, Us

Collaborated with account manage to prepare and deliver performance updates and quarterly business reviewsWrote, proofed and edited sales proposals and correspondenceExceeded annual quota by 120% FY2016 and 110% FY2017

Bentonville, Arkansas, Us

Managed a data backup project that entailed converting customers’ information to meet the requirements for a new HIPAA compliance initiative for the pharmacy organization. Partnered with backchannel teams to transfer and convert the data into new compliance software Implemented company wide standard for data migration

Houston, Texas, Us

Managed a Customer Service Management Software Integration pilot on a 3-week deadline.• Coached and supported a team of 6 store managers with varying technological skills and knowledge to switch from one Customer Service Operating System (CSOS) to another; GERS CSOS to CSOS

Plano, Tx, Us

Maintain accurate records of past due account accurately.Assist as needed in delivering, installing, and picking up merchandise.Opened and closed the store, including counting cash, opening and closing cash registersand creating staff assignments.

Master Of Business Administration (M.B.A.), Project Management

Bachelor'S Degree, Marketing/Sales