As the COO of National Facilities Direct, I combine my technical and practical skills to deliver outstanding results in integrated facilities management. With a Master's degree in Software Development and four years of IT and development experience, I bring a robust technical background that informs my approach to problem-solving and strategy. My diverse background also includes sales, mall maintenance, and commercial construction, which gives me firsthand insights into the challenges and intricacies of facilities management. I lead our teams with determination and a touch of wit, and I connect with clients and understand their needs. Fluent in multiple languages, I unite diverse teams and stakeholders around our common goal of excellence and unparalleled customer satisfaction.