Jonathan Flatt, Mba Email & Phone Number

Tinker Afb, Ok

Courses taught as Online & On-campus formats: (Currently teaching below courses since July 2014)BUS 111 Introduction to Business – (3 hours)Survey of business disciplines including economics, management, finance, accounting, marketing and business law.BUS 1120 Personal Finance – (3 hours)Provides knowledge for students to take control of their personal finances. From the small steps of budgeting to the daunting steps of investments the student will learn how to make informed decision to build a secure financial future.MOD 4550 Business & Society - (3 hours)Introduces a strategic social responsibility for courses that address the role of business in society. Social responsibility is concerned with issues related to values and expectations, as well as the rights of members of society. We view social responsibility as the extent to which a business adopts a strategic focus for fulfilling the economic, legal, ethical, and philanthropic responsibilities expected by all its stakeholders.OL 1150 Business in a Changing World - (3 hours)The course is an introduction to the business environment and overview of the functional areas of business including management, marketing, accounting, finance, and information systems.OL3350 Leadership - (3 hours)The course examines various theories of leadership as a managerial function on and from the perspective of personal development.MOD 250 Group & Organizational Dynamics – (3 hours)The course is a study of group behavior and how group functioning affects organizational effectiveness with emphasis on decision-making and conflict resolution. Adult learners develop strategies for efficient and productive group management and determine who should handle a task – the groups or individuals.

Jackson, Tn

The Associate Director of Student Services will lead/advise advisors and enrollment assistants in the College of Professional Studies division of Bethel University. Act as a liaison of communication, policies, procedures and regulations from the Executive Director of Professional Studies. Duties/Responsibilities:• Provide leadership / guidance, mentoring and support for advisors and enrollment assistants • Assist students with concerns relating to courses, financial aid, etc.• Establish an environment which promotes respect for students, faculty, and staff in each designated campus• Prepare appropriate reports; analyze and evaluate enrollment and retention data for strategic decision making• Participate in the development and implementation of College policies, procedures and guidelines• Maintain confidentiality of information exposed to in the course of business regarding students or other employees• Provides direct support of Executive Director • Performs other duties as assigned

Jackson, Tennessee Area

The Campus Coordinator is responsible for organizing and coordinating office operations and procedures as well as resolving employee concerns in order to ensure the overall organizational effectiveness and efficiency. Duties/Responsibilities:• Maintain office maintenance, office equipment, office furniture and other services • Supervise office staff, maintain office records, communicate changes of policies and procedures• Communicate with students and appropriate personnel regarding inclement weather and closing • Create an atmosphere where students feel engaged and know their needs or concerns will be addressed while adhering to the policies and procedures of the institution• Other Duties as assigned

Jackson, Tennessee Area

The Student Services Center Manager for Bethel University’s College of Professional studies is responsible for overseeing employees in the call center, making sure day to day operations run smoothly, and ensures all calls are handled effectively. The Call Center manager plans and implements call center strategies and operations; improving systems and processes and manages call center staff in order to promote and save revenue for the organization. Duties/Responsibilities:• Manages day to day operations of the Student Services Center. • Maintain up-to-date knowledge of the University’s policies and procedures in order to answer incoming calls effectively. • Monitor random calls to improve customer service, minimize errors and track operative performance. • Sets and meets performance targets for speed, proficiency and efficiency.• Coaches and motivates staff. • Communicate and coordinate with internal departments. • Forecasts and analyzes data to adhere to budget targets on a weekly basis• Prepares weekly reports to Executive Director to monitor growth and expansion of center• Responsible for improving performance by raising efficiency and sourcing the latest technology• Cross train on responsibilities to provide backup support as needed.

College Of Professional Studies

The Associate Director of Academic Affairs ensures academic rigor throughout the program by recruiting and training qualified facilitators; schedule courses; review plagiarism and grade appeals. Ensure all policies and procedures are followed and documented with Southern Association of Colleges and Schools standards.Duties and Responsibilities:Scheduling of Facilitators:• Schedule facilitators• Maintain facilitators in database• Interview facilitator candidates• Schedule training• Conduct facilitator training• Resolve facilitator issuesSouthern Association Requirements:• Maintain SACS reports• Maintain faculty roster• Maintain Institutional Effectiveness reportAcademic Standards Requirements:• Review and update curriculum• Maintain spreadsheet on curriculum updates• Process grade appeals• Process plagiarism reports• Course development for core and special offerings coursesSupervisory Responsibilities:• Quarterly Facilitator Training• Supervise Facilitators• Conduct Performance Evaluations

Jackson, Tennessee Area

Merchandising Supervisor• Lead and develop team • Maintain team training on a monthly basis• Team-building projects and cross training of departments• Maintain store look and feel, merchandising standards • Functionality of store and vendor displays • Verify Ad-Set and pricing accuracy weekly• Weekly survey of customer satisfaction and recommended store improvements• Recruitment of potential team members Key Achievements: Supervisor University, Best Buy Retail Training and Development Conference. Territory Achievement Award

San Jose, California

International & Government Accounts• Maintain accounts, sales, and customer service• Prepare international documentation of shipments • Verify documentation for all government contracts (DFAS)• Weekly audit of department errors• Extensive experience in SBT Accounting Systems• Input & Maintain Siebel Systems database• Weekly team meetings improving processes and accuracy of data entryKey Achievements: Created and implemented new hire training program. Attended multiple global training conferences for the company.

Bachelor Of Science (B.S.), Management And Organizational Development, 3.54 Cum Laude

Master Of Business Administration - Mba, Academic Practitioner, 3.75