Jonathan Fridman Email & Phone Number

Tel Aviv-Yafo, IL

Israel

• Establishment and definition of customer clubs managed in the company's SaaS system.
• Diagnosing and solving complex faults in the use of understanding the system logic and reading SQL logs.
• Using the capabilities and logic of the system to create unique and complex target audiences for implementation in sending marketing communications to club members.
• Managing and prioritizing multiple tasks in combination with providing a telephone response to faults and inquiries from the company's customers.
• Establishing and implementing various benefits and programs while utilizing the system's capabilities for the company's customers including: Roladin, Black, Vanillia, Bfresh and more.
• Providing professional service and responding to malfunctions in the channels - telephone, email and WhatsApp.

Israel

• Making sales calls and closing deals with the agency's clients.
• Management of cash flows, financial management and work with the tax advisor and Bookkeeper.
• Customer characterization and building marketing strategies.
• Setting up and managing marketing campaigns on Facebook and Google.
• Building Wix websites.
• Providing service to the agency's customers.

• Platoon routine management & task control.
• Working under pressure and tight deadlines.
• Management and control over platoon's resources.
• Working with external parties for the purpose of construction, supply of logistics equipment & handling construction faults.
• Managing & organizing personnel and logistical means for the establishment of unit events in a scale of 300-400 participants.

• Burning and installing operating systems across computers in the unit.
• Organization of racks, configuring switches and routers interfaces through Portnox software.
• Troubleshooting - networks, telephony, printers.
• Using Active Directory in order to manage computers, users, permissions, security, and distribution groups in the unit.
• Network folder management - permissions hierarchy.
• Providing Professional Service - costumer service.