Jonathan Fridman Email & Phone Number

Tel Aviv-Yafo, Il

Tel Aviv-Yafo, Il

Israel

• Establishment and definition of customer clubs managed in the company's SaaS system.• Diagnosing and solving complex faults in the use of understanding the system logic and reading SQL logs.• Using the capabilities and logic of the system to create unique and complex target audiences for implementation in sending marketing communications to club members.• Managing and prioritizing multiple tasks in combination with providing a telephone response to faults and inquiries from the company's customers.• Establishing and implementing various benefits and programs while utilizing the system's capabilities for the company's customers including: Roladin, Black, Vanillia, Bfresh and more.• Providing professional service and responding to malfunctions in the channels - telephone, email and WhatsApp.

Israel

• Making sales calls and closing deals with the agency's clients.• Management of cash flows, financial management and work with the tax advisor and Bookkeeper.• Customer characterization and building marketing strategies.• Setting up and managing marketing campaigns on Facebook and Google.• Building Wix websites.• Providing service to the agency's customers.

• Platoon routine management & task control.• Working under pressure and tight deadlines.• Management and control over platoon's resources.• Working with external parties for the purpose of construction, supply of logistics equipment & handling construction faults.• Managing & organizing personnel and logistical means for the establishment of unit events in a scale of 300-400 participants.

• Burning and installing operating systems across computers in the unit.• Organization of racks, configuring switches and routers interfaces through Portnox software.• Troubleshooting - networks, telephony, printers.• Using Active Directory in order to manage computers, users, permissions, security, and distribution groups in the unit.• Network folder management - permissions hierarchy.• Providing Professional Service - costumer service.