Jonathan Hogan Email & Phone Number

Chicago, IL, US

Pittsburgh, Pennsylvania, US

• Manage 10 Identity & Access Management ("IAM") engineers across 3 teams, acting as Product Manager for multiple platforms, including:
• Privileged Access Management ("PAM") - CyberArk
• Active Directory Authentication and Authorization - Microsoft Entra ID (Azure Active Directory), Active Directory, Single Sign-On ("SSO"), Multi-factor Authentication ("MFA"), Microsoft Identity Manager
• Mainframe Role-Based Access Control ("RBAC") - IBM RACFNotable projects to reduce risk:
• Removed insecure MFA and expanded modern MFA (Microsoft Authenticator with Number Matching) to the enterprise (40,000+).
• Expanded modernized Microsoft Entra Identity protection tools (Entra Advanced Password Protection, Self-Service Password Reset, Conditional Access) to the enterprise.

Chicago, Illinois, US

• Responsible for the internal Information Technology Operations platforms and services for AHEAD’s employees across the US. Managing the IT Operations team responsible for developing, delivering, and supporting core.
• Managing staff of engineers and systems administrators responsible for internal production infrastructure & networking, virtualization, and cloud infrastructure (AWS, Azure).
• Leading the team responsible for architecting, managing, and supporting AHEAD’s Microsoft environment, which includes cloud platforms such as Microsoft 365, Teams/SharePoint, Intune, Azure, and integrations with.
• Contributing as Team Lead, Technical Architect, and Subject-Matter Expert, providing technical solutions for: o Identity and access management in Okta, Active Directory, and Azure AD, o Endpoint management in Jamf Pro.
• Managing project solutions and delivery with business units and stakeholders across the organization, ensuring project delivery through Agile & Waterfall methodologies while acting as internal product owner and.
• Leading efforts to integrate technical environments and solutions through mergers and acquisitions.

Chicago, Illinois, US

• Responsible for the internal Information Technology Operations, Service Desk, and Security department within AHEAD.
• Managed Service Desk team (levels 1 & 2), Systems Administrators, Network Engineers, and Information Security Analysts. Built teams and responsible for hiring and growing talent within a rapidly scaling company.
• Led projects to enable rapid company growth through expansion of AHEAD sites and facilities, and technical integrations and migrations through M&A.
• Implemented and drove efforts to deploy a cloud-first environment within AHEAD, migrating from on-prem infrastructure to the cloud, using Software-as-a-Service and Hybrid Cloud infrastructure.
• Managing relationships and contracts with Vendors, IT purchases and budgets, and SaaS procurement.Notable Projects:
• Implementation and technical ownership of Okta Identity & Access Management, Single Sign-On (SSO), and Multi-factor Authentication (MFA). Integrations with SAML/Oauth, provisioning, and deployment for 175+ cloud and.

San Francisco, California, US

Volunteer consultant efforts on behalf of various non-profit organizations.Project Manager for donor database CRM implementations. http://www.taprootfoundation.org/Innovations for Learning - Salesforce.com Implementation

New York, NY, US

• Managed infrastructure and systems architecture, planned and implemented business systems, managed internal IT projects, and managed IT Support staff for a 300-person digital marketing agency.Notable Projects:
• Implemented Okta for Single Sign-On and Multi-factor Authentication.
• Developed technical security controls aligned with ISO27001 and ISO27002. Developed SIG document for client and vendor compliance management.
• Implemented asset management and eliminated redundant software spend by 50%.
• Implemented Service Desk and service delivery SLAs to reduce user downtime and response from several days to hours.
• Managed technical integration of company acquisition in January 2013, including infrastructure & systems integration and consolidation of applications and support.

Nationwide, U.S., US

• Level 2 IT Support and systems administration for regional law firm with 350 attorneys and 150 staff across 17 offices. Designed remote support solutions and managed 2-4 desktop support technicians. Managed user.
• Designed support solutions to improve operations, and provide faster access to critical information by developing automated scripts and content management models for the electronic data management system.
• Led an E-Discovery project of data on over 600 physical assets (laptops and workstations).

Level 1/Level 2 IT Support for medical practice across 3 hospitals and 8 clinic locations. Managed implementation of Electronic Medical Records system (Misys) and training for doctors and nurses. Technical resource for office and clinic expansion to 8 clinics; deployment of wired ethernet and WIFI networks.

Master Of Science (M.S.), It Project Management

Bachelor Of Business Administration (B.B.A.), Management Information Systems