- Strengthen consultative sales based on professional experience on how technology can support the client's business processes.- Promote incorporation of new information technologies to improve business objectives through the use of Agile Platforms, cloud, Infrastructure as code, microservices, hybrid cloud, API economy, best practices, DevOps, AI, middleware platform, and process automation.- Identify business opportunities that contribute to product sales growth: such as Cloud and software solutions and Managed Services.- Generate new ideas that allow innovation and continuous improvement of the business unit.- Calculate client quotations associated with Middleware in IaaS, PaaS and SaaS, Cloud Management, Integrations of platforms, Application Server, Containers Platforms and microservices.- Negotiate and close sales by agreeing to terms and conditions.- Offer post-sales support services.- Serve as the main technical contact to the sales department.- Coordinate with internal teams integrating cross technology hardware, software solutions and outsourcing services.- Make technical presentations and demonstrate how a product will meet client needs.

- Assessed design and architecture of mobile applications, networking and cloud apps such as: Cloud IaaS solutions, PaaS and SaaS, CRM, networking solutions, Cybersecurity Solutions, MDM and M2M solutions.- Made technical presentations and assisted on closing sales- Established new, and maintained existing relationships with partners and customers.- Prepared quotes and statements of work- Developed and implemented new products- Supported marketing by attending trade shows, conferences and other marketing events- Problem-solved and guided pre-sales technical assistance and product education- Performed quality testing of new services in coordination with Product Manager- Conducted migrations of SMS and VAS services and coordinated new platform production launches- Provided training and produced supporting material for the sales team

- Designed networking solution for ISP and Enterprises.- Performed topology implementations.- Acted as a subject matter expert for clients and sales department.- Presented new products and traveled to visit potential clients.- Calculated client quotes.- Coordinated with different areas such as implementation, infrastructure and engineering departments to liaison with operations and sales teams and other technical experts.- Managed a team of eight (8) field support technicians to ensure project fulfillment, budget administration and management of time constraints.

- Established design of corporate network and infrastructure enabling 99% systems availability.- Coordinated with accounting, production and operations departments in the interest of revamping and securing systems.- Supervised correct ticket incident handling and completion.- Managed a team of four (4) support and maintenance staff, and ensured payroll, inventory and accountant systems.- Coordinated different departments to prevent systems downtime while ensuring successful productions quota.