Jonathan Glasgow Email & Phone Number

Tampa, Florida, United States

Tampa/St. Petersburg, Florida Area

Kabul, Afghanistan

Kabul, Afghanistan

Kabul, Afghanistan

Kabul, Afghanistan

Kabul, Afghanistan

Greater Boston Area

Stax Inc. is a global strategy consulting firm that provides corporate and private equity clients with in depth research and analysis on matters such as business and market strategy, customer analysis, marketing analytics and commercial due diligence, with targeted engagements around revenue generation, ROI maximization, and M&A.

Afghanistan

Expertly analyze the information environment in areas throughout multiple provinces and Forward Operating Bases in Regional Command-East, Afghanistan to determine information infrastructure, key communicators, and political and terrorism-related situations. Conduct comprehensive, operationally relevant social science research projects and analysis in ambiguous and dynamic environments. Facilitate collaboration across multiple channels for intelligence gathering, analysis, and dissemination, providing invaluable insight for the planning and execution of global military operations. *Forward-thinking experienced field analyst to drive analysis and fusion of strategic, operational, and tactical intelligence to support operations. Analyze and respond to complex problems with innovative solutions to optimize intelligence collection.*Design data collection and analysis protocols; furnish actionable recommendations to answer commander’s Priority Information Requirements, both individually and in a team environment. *Dramatically improved existing intelligence operations, policies, and procedures and directed the successful development and implementation of new mixed methodologies research. *Liaison between Intelligence Communities to fill vital gaps in support; initiate meetings with internal and external analysts, research teams, and military staffs, facilitating continuous communication and seamless transition for rotational military units. *Design and implement original research to identify operational and organizational misalignments by interviewing advisory teams and U.S. Army Brigade and Command Staff; attend and observe staff meetings and operations; coordinate implementation and co-author written summaries of findings, causes, and second- and third-order effects.

Poway, Ca

Owner and Sales and Service Manager for Simple Smiles. Provided pediatric dental professionals with an innovative avenue to reward patients using the Treasure Tower Reward System. Employ astute business and operations analysis methodologies to implement time- and cost-effective solutions to align resources with overall business strategy.*Developed and evaluated technical skills, conducted needs assessments, and identified areas of process and systems improvement throughout the organization. Ensured the timely delivery of monthly sales and services to more than 12 clients.*Managed the interrelationship between various departmental functions. Prepared and controlled operational budgets in excess of $3K. Expertly reviewed financial statements and data for accuracy; made informed recommendations to facilitate change, when necessary, to improve profitability. *Tracked and allocated all resources; controlled inventory, and physically placed reward system in more than 13 pediatric dental offices.*Applied sound methodology and procedures to assess program success, including cost analysis, risk assessment, program impact, vulnerabilities, and performance. *Coordinated production, warehousing, pricing, and distribution for all required goods. Managed the purchase of new or replacement equipment. Conducted Quality Assurance (QA) checks, managed maintenance of equipment and machinery, and provided technical support, when necessary. *Established and fostered strong working relationships with clients and vendors. Listened to customers and coworkers actively, critically, and responsively, reducing potentially costly mistakes caused by miscommunications.

San Diego, Ca

Applied expert knowledge of operations analysis methodologies, research, and project development to manage, evaluate, and conduct case analyses and lifecycle estimates to drive process improvement initiatives involving complex technical parameters across functional boundaries. Worked independently and in teams to critically analyze staff workflows to identify gaps, assess program processes, and evaluate the effectiveness of leadership-mandated change. *Provided operational assistance and support to all levels of management; cultivated and maintained positive working environment and professional atmosphere based on clear, concise communications addressing issues, developing solutions for problems, and devising methodologies for proactively managing change. *Performed research; collected data for systems analysis, operations research, project planning and controls, statistics, and modeling methods in order to obtain solutions to problems encountered in the analysis of program operations and procedures. *Worked in close collaboration with organizational leadership to establish consulting teams to develop research project strategies. Coordinated and conducted interviews with team members and managers within and across organizational departments; recorded and analyzed all data. *Recommended future actions to improve precision in analytical results, data utilization, and decision-making capabilities to increase effectiveness of workflow processes.Specific Independent Consulting Projects:*SpaceDev *TelePacific Communications *The Art Institute of San Diego *Healthy Adventures*24-Hour Fitness

The Ken Blanchard Companies | Escondido, Ca

Research Assistant with an international management training and consulting firm providing organizational leadership consulting, products and services, to global customers. Named one of 2014’s Top 20 Leadership Training Companies. *Performed extensive literature searches utilizing diverse databases, screened literature and identified articles for use in various bibliographies, and created and annotated bibliographies and reference lists using American Psychological Association citation and format style. *Supported the preparation of presentations, study protocols, and training materials. Researched methods for analyzing training needs for Human Resources (HR)—specifically for Learning and Performance—to support long-term organizational change efforts. Successfully completed all projects on time or ahead of schedule.

Oceanside, Ca

Participated in the research and development of projects key to developing a robust workforce capable of supporting ongoing research and development for Genentech, a global leader in the biotechnology industry.*Coordinated with HR and Learning and Development department managers to develop and define all research direction and goals, ensured project alignment, and set priorities to gain full-spectrum understanding of the organizational culture and to provide appropriate support. *Led complex analysis of previous organizational surveys and employee development plans to track trends, highlight emerging patterns, and make accurate projections to guide future research design. *Prepared recommendations for resource requirements to accomplish projects; negotiated with managers of various components to obtain needed resources and support.*Conceived of, designed, and administered surveys; analyzed data, presented findings and lessons learned to key stakeholders; made value-added recommendations for program improvements. Researched critical-thinking and troubleshooting capabilities, skills, and peer-coaching programs for potential use by manufacturing technicians. *Led the development and conduct of independent program analysis and evaluations. Determined evaluation assumptions, data collection and analysis requirements, and analytical or modeling techniques for use. Expertly prioritized research processes to evaluate the effectiveness of Employee Development Plan Program; planned and designed research strategies, initiating research in two phases. Conducted interviews with employees and supervisors in various departments, including engineering, automation, QA, Quality Control (QC), manufacturing, real estate management, and maintenance Interviewed key individuals in QA and manufacturing to isolate content for inclusion in the Knowledge Sharing Library.

Education record

Preparation to deploy to Afghanistan as Army Civilian (social scientist).

Ph.D (All But Dissertation), Consulting Psychology

Masters Of Science, Consulting Psychology

Ba, Psychology