Jonathan Jay Gusayko Email & Phone Number

Scheduling and management of cleaning and maintenance.Communication with and performance management of external suppliers, ranging from maintenance providers, linen delivery companies and independent contractors.Contribute to the delivery of KPIs.Managing inbound requests, scheduling and communicating with cleaners as well as any other operational tasks that support the business.Collaborate with internal teams to improve processes and maximise our hosts’ success.Escalate… Show more Scheduling and management of cleaning and maintenance.Communication with and performance management of external suppliers, ranging from maintenance providers, linen delivery companies and independent contractors.Contribute to the delivery of KPIs.Managing inbound requests, scheduling and communicating with cleaners as well as any other operational tasks that support the business.Collaborate with internal teams to improve processes and maximise our hosts’ success.Escalate cases when required. Show less

Assists with daily operations and Administrative tasks.Regular research and proactive planning of tech-related initiatives to align with and support overall business goals.Updates and maintains files in systems.

Handled Customer Inquiries and Requests.Updated and Maintained Customer Details in Shopify.Assisted with Administrative tasks.

Assisted in Building Trello Boards, Butler Automation, and Zapier Integrations to automate Real Estate processes.

Handled Administrative Tasks, Email Inbox Management, and Calendar Organization.Conducted research reports required to explore new areas for development from new operational systems to assessing new market opportunities.Regularly Updated Shopify Store Inventory and Daily Sales.Handled LinkedIn Lead Generation.

Handled Lead Generation for Potential Clients.Manages Salesforce CRM.Assisted with Operations and Administration.Handled Calendar Management.Organized Email Inbox, File Maintenance, and Database Management.

Accurately identified key information for thousands of candidates, including social media accounts and email addresses.Found email addresses for 96% of all candidates.Averaged 12 minutes to compile a full dossier per candidate.Labeled reply emails from candidates to enable customers to know when replies or follow-ups were needed.Assisted in the creation of training materials for new hires.Assisted in updating knowledgebase information from time to time.

Analyzed videos of US Commercial advertisements on various channels and labeled products for Data Analysis.

Researched for contact information and the current President or CEO of Game development companies during the Nintendo Entertainment System (NES) era.

Ncr - National Capital Region, Philippines

Did Provisioning and Circuit Designing for T1 and voice orders for Low Bandwidth Transactions for Verizon Telecommunications using web-based applications. Oversees the end-to-end completion of one transaction to the circuit’s installation and activation. Also part of the provisioning maintenance team who handles circuit design for circuits in need of replacement due to a circuit being down and other issues. A circuit designer chooses the optimal path from one location to another to properly… Show more Did Provisioning and Circuit Designing for T1 and voice orders for Low Bandwidth Transactions for Verizon Telecommunications using web-based applications. Oversees the end-to-end completion of one transaction to the circuit’s installation and activation. Also part of the provisioning maintenance team who handles circuit design for circuits in need of replacement due to a circuit being down and other issues. A circuit designer chooses the optimal path from one location to another to properly install a circuit.Did order verification calls for Internet Dedicated orders to be processed which includes validation of customer information and site address for the service. Oversee the end-to-end progression of the order from its implementation up to circuit activation. Send-out weekly follow-ups to the customer for order updates and progress. Scheduled the activation date with the customer and informs all parties that would be involved in the circuit activation. Ensured the quick resolution for circuit delivery from third-party local exchange carriers or Local Telco. Drives the escalation of opened acceleration tickets for the improvement of circuit delivery to the customer site by the Local Telco. Handled all escalations involved with an order. Show less