- Located at Sydney International Airport, managed daily operations in a high-traffic environment catering to diverse international travelers.- Oversaw all aspects of front-of-house and back-of-house operations, ensuring smooth workflows during peak hours and busy flight schedules.- Proactively handled problem-solving, resolving operational challenges and customer concerns efficiently to maintain service excellence.- Managed delivery logistics, coordinating with the kitchen team and drivers to ensure accurate and timely order fulfillment.- Acted as an all-rounder, stepping into various roles as needed to support the team during high-demand periods.- Provided exceptional customer service, addressing escalated issues and ensuring a positive dining experience for travelers.- Trained and mentored staff, fostering teamwork and maintaining high performance standards in a dynamic setting.- Monitored inventory and stock levels, ensuring the availability of supplies to meet demand during peak times.- Ensured compliance with health, safety, and hygiene regulations in a fast-paced, international environment.

• Oversaw daily front-of-house and back-of-house operations, ensuring seamless workflows during peak hours at Sydney International Airport. • Managed and motivated a diverse team to deliver exceptional customer service in a fast-paced environment. • Handled customer inquiries and resolved service issues effectively to maintain a high level of guest satisfaction. • Streamlined operations by optimizing staff schedules and monitoring inventory to ensure uninterrupted service. • Trained and coached team members to improve efficiency and uphold company standards. • Collaborated with management to implement strategies for improving overall operational efficiency. • Ensured compliance with health, safety, and quality regulations to maintain a safe working environment.

- Provided exceptional customer service by assisting customers with inquiries, processing transactions, and offering product recommendations to ensure a seamless shopping experience.- Managed stock replenishment and ensured merchandise displays adhered to Myer’s standards to optimize the store's presentation and sales opportunities.- Collaborated with team members to manage busy periods effectively, maintaining smooth store operations during peak hours and sale events.- Handled inventory management tasks, including stock counting, receiving deliveries, and ensuring accurate inventory records.- Resolved customer concerns promptly and professionally, ensuring a positive resolution and maintaining customer satisfaction.- Utilized Myer’s internal systems for processing transactions, managing loyalty programs, and updating inventory, demonstrating proficiency in technology and process efficiency.- Supported back-of-house operations, including organizing stockrooms, preparing products for display, and adhering to safety protocols.- Participated in team meetings and training sessions to stay updated on company policies, product knowledge, and sales techniques.

-Coordinated order picking and packing operations to ensure timely and accurate deliveries, meeting strict deadlines in a fast-paced environment.-Maintained inventory accuracy through systematic organization and regular stock checks, ensuring seamless workflow.-Operated warehouse management systems to track and process orders efficiently.-Collaborated with team members to optimize logistics processes and resolve operational challenges.-Ensured compliance with safety and quality standards during handling, storage, and shipment of goods.-Adapted quickly to changing priorities and high-volume periods, demonstrating strong problem-solving skills.