Engage with individuals and families to deliver a variety of recovery-based services focused on care management. Clients worked with include but not limited to Substance Use Disorder, Dual Diagnosis, various Mental Health Diagnosis, and Dementia. Experience with affluent individuals and families including public figures from Professional Sports, Authors, Movie and Television Actors, Musicians and their loved ones. Worked for O’Connor Professional Group, Primary Recovery Services and Crisis Case Management. • Individual and family treatment consultations that include proposed care and treatment plans appropriate/tailored for individuals based on their stage of change • Calmly and compassionately guide families using motivational interviewing and coaching to empower them to set and maintain healthy boundaries • Utilize therapeutic crisis intervention (TCI) methods to navigate difficult situations and assist families with conflict• Lead interventions for individuals and families, including pre-event coaching for families; coordinate and conduct safe transport to various treatment facilities around the country • Provide coaching for older adults, adolescents and young adults focused around executive functioning, problem solving, time management and organization• 24/7 live in Companion with clinically complex cases providing structure, accountability, daily reporting, transports, meal preparation, activity planning, developing and monitoring healthy sleep and personal hygiene, when applicable drug and alcohol testing and monitoring using Sober Link and UA’s• Engaging clients in healthy activities that provide purpose, excitement and fun in order for them to live with joy and meaning• Care coordination with family wealth advisors, estate managers, lawyers, health care professionals

Connected clients and their families to addiction and mental health facilities. Represented Lifeskills of South Florida, Pasadena Villa Network of Psychiatric Services and Greenfield Recovery Center. Responsibilities included:- Managing and developing accounts, and coordinating client care, including therapists, interventionists, psychiatrist, treatment centers and hospital networks- Achieving sales objectives by planning, developing and implementing sales action plans- Identifying sales opportunities by understanding consumer requirements; analyzed market and competitors, forecasted opportunities/projected business, and developed methods for increasing market share- Building and nurturing relationships with key accounts by with regular face-to-face visits/meetings; explored their needs to determine new revenue streams/opportunities- Actively educating Odyssey's key personnel on regional development and culture

Drive all business development efforts for Strathmore House nationwide and serve as “the face” of the organization. Daily responsibilities include:• Identifying and managing potential pipeline sources for Strathmore House, and cultivating relationships with applicable interventionists, treatment centers, therapists, and programs• Presenting Strathmore House’s program to aftercare teams and industry professionals throughout the United States to cultivate relationships and improve brand awareness • Developing and managing all referral relationships• Serving as point-of-contact for all end-to-end intake communication, including setting up site visits, leading facilities tours, meeting with families and maintaining communication through the entire admissions process• Attending professional conferences, open houses, and other events to gain industry education and network within the recovery sector ( Moments of Change, Cape Cod Symposium on Addictive Disorders ) • Continuing to oversee, mentor and manage a team of 15 people, including the program director, case managers, house managers and other staff

Worked with a small team of owners to develop, market and launch a 28-bed, structured sober living residential program for adult men that is customized to meet the different needs of each resident. Residents receive weekly case management, clinical and family communication, vocational counseling and recreational activities. Responsibilities included:• Creating policies and procedures for residents and staff, and financial management for clients• Directly hiring, training and supervising staff, ultimately managing a company of 20 employees• Working with a clinical consultant to provide monthly trainings and quarterly crisis care prevention • Providing weekly case management, clinical and family updates of residents and referents• Directly handling crisis care management during off hours • Attending local and regional industry events and conferences to create and develop professional relationships with reputable organizations • Presenting the Strathmore House’s program to various treatment programs around the country• Training the Assistant Program Director in case management and the responsibilities of the Program Director to ensure a smooth transition

Case Manager: Provided therapeutic mentoring, cultivated daily life skills and facilitated long-term behavioral change. Cultivated therapeutic alliance with clients to empower individuals to take action towards their goals and engage in a recovery plan that was suited to their level of engagement. • Successfully led private consultations with clients and families to build rapport and create contracts with a 90% success rate• Expanded the companies presence in NYC, training and managing new case managers and forming professional alliances • Developed professional relationships with local programs and therapists • Communicated with clinical team, companies family coaches, and supervisor to ensure highest level of professionalism and attention • Managed and oversaw companies on call services, appropriately handling family and client crisis as needed during off hours, effectively communicating with treatment team members and taking swift action to solve problems • Managed and oversaw monitoring services of clients with Sober Link and Alere Global

• Certified in Therapeutic Crisis Intervention• Created, organized and led academic class and social skills development for troubled children• Worked as a key member of a multidisciplinary team to further the emotional, behavioral and educational development of children• Implemented treatment protocol and appropriate therapeutic strategies established in children’s treatment plan, IEPs, and individual crisis management plans• Applied therapeutic crisis intervention methods (TCI) including physical restraints when necessary, Project Adventure collaborative program solving and behavioral support• Prepared and executed school/classroom programs while implementing programs and instructional materials • Assisted socially and emotionally challenged children in developing social skills, fair play, and problem solving in cooperation with relevant specialists and teachers• Kept accurate student-progress records and consult with educational experts to fine-tune methods used• Assist in creating instructional environment which includes working in groups and individualized activities: single, small and large group activities• Developed lesson plans, support materials, activities and design/layout of daily schedules based on the monthly program• Assisted in observing/assessing students’ progress and behavior for regular meetings and updates on classroom students