Jonathan Heider Email & Phone Number

Salt Lake City, UT, US

As a Product Manager at an innovative startup, I spearhead the strategic direction for Workflow and Data Mining applications, specifically as it relates to ML and AI. My role involves shaping the product strategy, implementing a cohesive process for evaluating features, and aligning the product roadmap, resulting in optimized workflows and heightened user.

Lehi, Utah, United States

Led critical enhancements in Vendor Management functionality, overseeing the successful implementation of Punchout Catalog and API support for VendorAccess.com, optimizing vendor interactions and financial processes.

Partnered in the development of a new client portal, delivering an MVP application during a pandemic, enabling visibility into millions of dollars in annual transactions. Facilitated the technical transition to a new ERP system, collaborating with cross-functional teams across business units, resulting in enhanced operational efficiency and streamlined.

Draper, UT

Led a team of project manager and business analysts overseeing software deployment, support, and customization for prominent high-value events across diverse industries. Additionally, served as a Product Manager for custom implementations for said clients.

Draper, Utah

Headed a business analyst team specializing in event registration, overseeing training, mentorship, and ensuring exceptional customer management for overall client success. The role involved extensive travel for on-site engagements, conducting face-to-face meetings with customers, and encompassed responsibilities in budgeting, resource planning, and.

Draper, UT

Greater Salt Lake City Area

As a Senior Analyst on the Marketing and Sales Operations team I had the opportunity to coordinate and affect many of aspects of operations within a 5 state region. My primary responsibilities have included: billing and training of an outsourced technical service department, providing technical training to retail stores, analyzing business practices.

In this leadership position with Flextronics I managed the technical service departments of Verizon Wireless across the state of Utah. I was responsible for hiring, training and managing performance for this group. I was relied upon to create effective working relationships between store managers, district managers, the Verizon Wireless Quality Assurance.