* Extensive background in working with customers in a global environment and over exceeds the standards of exceptional customer service skills* Bilingual: Native fluency in Spanish and English* Poses the ability to communicate and work in a diverse multicultural environment* The ability to establish and develop relationships with new and existing clients* Able to identify problems, inefficiencies and troubleshooting logistical challenges and in turn provide effective solutions and implementation of ideas to resolve and improve these problem service areas.* Set up creative and logical approach strategies to meet corporate goals* Liaison between clients/customers and all types of service providers such as co-loaders, S/S lines, truckers, rails, and customs brokers in general* Ability to negotiate Trucking and Customs Brokers contracts and agreements* Self managing and very pro-active also able to work in a team environment* Able to multitask and work in a fast-paced environment* Proficiency of Windows, DOS, Microsoft Office 2003 & 2007 & 365 Office, Sales Force, PDF* Inventory experience and data up keeping* Knowledge of packing & crating* Thorough experience with inter-modal, Mini Landbridge with railroad providers such as CSX, UPRR, N.S. * Extensive experience in Domestic, Transpacific, European, Latin American markets* Vast knowledge of International Freight Forwarding & Homeland Security awareness * Knowledge of new EDI compliance regulations such as 10 +2 * Knowledgeable of FDA and FCC compliance and regulations* Able to utilize the AS400 computer applications systems.* Knowledge and expertise in Sales Force.Areas of Expertise: Logistics Computer ApplicationsCustomer ServiceInternational Shipping TradeAccount ManagementInventoryMarket Analysis
Listed skills include Logistics, Warehousing, Shipping, Customer Service, and 46 others.