Jonathan Hinkle Email and Phone Number
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Jonathan Hinkle personal email
Jonathan Hinkle phone numbers
My name is Jonathan, and I am a leader with 20+ years of experience helping organizations and businesses reach their objectives. I enjoy working with colleagues in all areas of an organization, as we help the business win. My experience has allowed me to develop new processes, improve functions, and have a Systems Thinking view of the organization. I've recently moved into an Executive Pastor role, where I can apply all my learnings to help the Church succeed in the Great Commission.My reading list authors include W. Edwards Deming, Eliyahu M. Goldratt, James P. Womack, Gene Kim, John Allspaw, John Maxwell, and many others.Proven Expertise:• Leadership & Coaching• Strategic Planning & Execution• Implementing Lean, Agile & ITIL principles• DevOps, Value Stream Mapping, Value Stream Management• Service & Incident Management• User Training & Support• Process Improvement• Project ManagementFeel free to contact me, as I welcome feedback and the opportunity to meet new people.
Together We Church
View- Website:
- togetherwechurch.com
- Employees:
- 17
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Together We ChurchOklahoma City, Ok, Us
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Executive PastorTogether We Church Jan 2022 - Present
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Director, Platforms & Enterprise ArchitectureEnable Midstream Partners May 2020 - Jan 2022Oklahoma City, Oklahoma, UsAs a member of the IT Senior Leadership Team, I collaborate with the CIO and other Directors to define, design, and execute IT strategy, goals, and objectives to support business outcomes. Responsible for strategic direction and efficient operations of Platforms (Cloud, Servers, End User Devices, Networks, Databases, Storage, Data Centers), Quality Assurance, Service Management, Service Desk, and the Enterprise Architecture Practice. -
Principal Enterprise ArchitectEnable Midstream Partners Sep 2019 - May 2020Oklahoma City, Oklahoma, UsDefine, design and execute on the IT strategy, goals and objectives. Establish system architectures; define essential design features and provide a framework for IT professionals to follow. Evaluate technologies, define standards, design solution and reference architectures, and document and manages the implementation of multi-year road-maps.
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Interim Worship PastorTogether We Church Oct 2018 - Mar 2020Led the worship ministry at Trinity Baptist Church as the Interim Worship Pastor.
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Vice President, Director Of Information TechnologyFirst Fidelity Bank Sep 2017 - Sep 2019Norman, Ok, UsResponsible for Information Technology of the Bank, consisting of Bank headquarters and all 28 branch locations, both in Oklahoma and Arizona. Planed, directed, managed, and oversaw the activities and operations of the IT department. Developed and executed strategic planning for IT initiatives and technologies that directly supported the success of the organization. Responsible for the security, confidentiality, integrity, and availability of bank systems. Maintained and improved the relationship with core vendor Jack Henry.Key Achievements:• Established Strategic Direction and Governance for the Bank’s Information Technology and Information Security.• Worked with core vendor Jack Henry to integrate the on-prem Core System Framework into their development release pipeline.• Created pipeline using Azure DevOps to implement an immutable infrastructure strategy.• Converted legacy infrastructure to a modern, Enterprise Cloud with the use of Hyperconverged Infrastructure, resulting in a $275K savings.• Deployed SD-WAN architecture across all branches that reduced cost and increased provided business flexibility.• Rebuilt the IT team with a focus on excellence, collaboration, and customer service.• Delivered business value more frequently by adopting Agile principles with SCRUM methodology for IT Delivery• Deployed ServiceNow ITSM to organization -
Assistant Vice President, It OperationsAmerican Fidelity Dec 2012 - Sep 2017Oklahoma City, Ok, UsIn this role, I directed the IT Operations Department and supported 2,100 end users and 40 staff members. Mainly, I Orchestrated technical support and operations for the infrastructure and other IT Environments. I also oversaw several teams to direct IT operations including IT Service Mapping and Monitoring, reporting, trend analysis, automation, and IT Notifications.Key Achievements:• Lead the adoption of ITIL Service Operations and Transition processes across the Information Technology division.• Established a Command Center team to handle tier 3 escalations and monitor IT Services. Orchestrated a Major Incident Process response team to handle major incidents thereby reducing resolution time by more than 50%.• Executed a two-year project to standardize the company workstation environment. Project completed ahead of schedule early, and under budget resulting in yearly savings of $500K. -
Support Center ManagerAmerican Fidelity May 2011 - Dec 2012Oklahoma City, Ok, UsIn this role, I built a support center team to oversee a nationwide sales force based on ITIL Incident Management principles.Key Achievements:• Improved a failing group into a high-performance team and best in peer group per Benchmark data.• Introduced and matured Incident Management process within the organization.• Reduced resolution time and enhanced customer satisfaction by developing new policies and procedures.
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Sr. Systems AnalystAmerican Fidelity Sep 2008 - May 2011Oklahoma City, Ok, UsAs a Senior Systems Analyst, I served and collaborated with other Network Team members to support various email functions. Managed external certificates through VeriSign and Digicert. I also supported Microsoft Active Directory and the internal Microsoft PKI structure.Key Achievements:• Championed and led email migration from GroupWise to Exchange 2010.• Transitioned client authentication from Novell to Active Directory.
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Adjunct ProfessorUniversity Of Central Oklahoma Jan 2016 - May 2016Edmond, Ok, UsTaught a Managing and Troubleshooting Networks course. -
Sr. Network AdministratorOklahoma Office Of State Finance Oct 2007 - Aug 2008I supported several state agencies and migrated various state agencies into the central state Active Directory and Microsoft Exchange environment.Key Achievement:• Configured the Active Directory and Exchange environment from the Office of State Finance to support and include all state agencies.
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Sr. Network EngineerAdvancia Corp. Oct 2006 - Oct 2007Here, I led project design and developed server and network systems for corporate clients, state agencies, and remote sites. Key Achievements:• Utilized Microsoft Exchange and Active Directory while maintaining, switches, hubs, routers, and firewalls while continuing to provide ongoing tech support.
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Desktop TechnicianThe Oklahoman Sep 2005 - Oct 2006Oklahoma City, Ok, UsIn this role, I responded to and resolved assigned trouble and request tickets. I also maintained the trouble support system, developed strategies for installing new software, and provided 24X7 support for remote sites at the desktop level on a rotating schedule. Key Achievements:• Created the gold image for workstations and developed an automated deployment system using Ghost, Sysprep, and custom scripting. -
Network EngineerResourceware, Inc Jul 2000 - Sep 2005In this role, I designed, built, and supported client computer systems including workstations, servers, networks, and other technical configurations.Key Achievements:• Led project design and developed server and network systems for corporate clients.
Jonathan Hinkle Skills
Jonathan Hinkle Education Details
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University Of OklahomaBusiness -
Mid-America Christian UniversityInformation Technology
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Rose State CollegeNetwork Engineering
Frequently Asked Questions about Jonathan Hinkle
What company does Jonathan Hinkle work for?
Jonathan Hinkle works for Together We Church
What is Jonathan Hinkle's role at the current company?
Jonathan Hinkle's current role is Leader who helps teams and organizations become the best version of themselves.
What is Jonathan Hinkle's email address?
Jonathan Hinkle's email address is jo****@****oup.com
What is Jonathan Hinkle's direct phone number?
Jonathan Hinkle's direct phone number is +140521*****
What schools did Jonathan Hinkle attend?
Jonathan Hinkle attended University Of Oklahoma, Mid-America Christian University, Rose State College.
What skills is Jonathan Hinkle known for?
Jonathan Hinkle has skills like Active Directory, Microsoft Exchange, Itil, Information Technology, Networking, Vmware, Leadership, Customer Service, Troubleshooting, Help Desk Support, Management, Process Improvement.
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