Jonathan Holding Email & Phone Number

Murfreesboro, TN, US

• PopHealthCare partners with Health Plans and PCPs to bring value-based care into the patient’s home. To accomplish this goal custom reports created through SSRS and PowerBI are utilized, which is when my team comes.
• Conducting Client Interviews, Research, and Needs Assessments,
• Working collaboratively through Working Groups to gather initial and ongoing requirements,
• Backlog Grooming and Prioritization through the creation of Tickets, User Stories, and EPICS for the SCRUM team,
• Roadmap, Go-To-Market, and Release planning,
• Steering Committee Preparation and Presentation,

Pastor in charge of our live streaming on Twitch as well as a Founding Member of the Board of Directors, currently serving as the Vice President as of 10/2018.

Brentwood, Tennessee, US

• CarePayment works with Hospitals, Physician Groups, and Ancillary Services, to provide interest-free payment plans to help patients pay their medical bills. To accomplish those goals custom proprietary software.
• Interfacing with Account Executives in the field,
• Conducting Client Interviews, Research, Needs Assessment, and Competition Analysis.Internally, I collaborated with the sales, marketing, product, and development teams to ensure that we delivered world-class solutions.
• Backlog Grooming and Prioritization through the creation of Tickets, User Stories, and EPICS,
• Working with/in SCRUM teams,
• Go-To-Market and Release planning,

Falls Church, Virginia, US

• Worked with government agencies across the country to tailor our payment processing services to meet their needs. We ensured that our software meets our client’s expectations or that we could customize it to their.
• Backlog Grooming and Prioritization through the creation of Tickets, User Stories, and EPICS,
• Working with/in SCRUM and KANBAN teams,
• Go-To-Market and Release planning,
• Product definitions, and data research.The clients we worked with were a diverse group:
• City, County, and State Detention Facilities,

Falls Church, Virginia, US

• Worked with government agencies across the country to tailor our payment processing services to meet their needs. We ensured that our software meets our client’s expectations or that we could customize it to their.
• Backlog Grooming and Prioritization through the creation of Tickets, User Stories, and EPICS,
• Working with/in SCRUM and KANBAN teams,
• Go-To-Market and Release planning,
• Product definitions, and data research.The clients we worked with were a diverse group:
• City, County, and State Detention Facilities,

• Throughout the SDLC I worked with clients and the internal team to ensure the client’s requirements are promptly met with the software developed by our team of expert programmers. This was done through several processes:
• Creation of Process Diagrams, Workflows, and Functional Requirements,
• Project Management,
• Creation of Use Cases, User Stories, and Test Plans,
• Writing, creating data, and leading test plans during UAT,
• Writing and Facilitating User Training.The clients I worked with included a diverse group of needs including:

Worked with clients one on one and in focus groups to ensure their needs and requirements are met with the software developed by our team of expert programmers. Oversaw and participated in the QA process for 3 projects. I have been a member of teams working in the following industries: Warehousing, Inventory, Cost Accounting, Home Health Care, and Marketing.

Grapevine, TX, US

• Worked with Therapists and Vendors to ensure productivity was increased this included:
• Recruiting clinicians, Obtaining and maintaining credentials,
• General office management and Therapist payroll completion,
• Interfacing with SSI to assist in the building of a custom EMR.

Assisted patients with Check-In and Check-Out, Billing, and Collections, attended EMDs conventions, managed updates and implemented changes to eMDs software, and assisted Administrator with misc projects in QuickBooks and eMDs

Bentonville, Arkansas, US

Worked my way up from a Seasonal Cashier for the Christmas Season to a Full Time Support Manager. As a Department Manager: I oversaw the Photo Lab and the Camera Department. I helped train the staff on improved sales tactics and cost-saving strategies to increase profits by 20%. As a Support Manager, I oversaw the Front End and Stock Room including Hiring.

Responsible for directing and planning the day-to-day operations of group benefit programs (Health, Dental, Vision, Short-term and Long-term Disability, Worker’s Compensation, and Life Insurance). Investigated new benefit programs, improve existing programs, supervised and monitored benefit administration.. Provided analytical and technical support in the.

Worked in the call center assisting Managers by running reports and lead lists from Oracle, analyzing data pulled from Oracle, reporting to management, and assisting with staff motivation,

Bba, Business Administration

Organizational Behavior Studies

Associate Of Arts (Aa), Business