Jonathan Houk Email & Phone Number

Abbott Park, Illinois, Us

Securities processing expert for a national software and solutions firm serving brokerages and broker-dealers. Create SSAS data models used as the foundation for advisor/client facing web apps. Engage clients throughout the product lifecycle -- from eliciting requirements to post-launch support. Ensure software meets required business functionality, customer preferences, as well as company strategic initiatives. Known for solving client business-critical incidents in an efficient and professional manner.

Managed a portfolio of software development and IT infrastructure projects. Supervised project resources, identified and mitigated risks to project deliverables, and coordinated client communication.

Served as DBA Team Lead. Directed database management of multi-TB client and product lifecycle environments. Provided high availability and disaster recovery solutions for database platforms to meet client SLAs and support the business continuity plan. Executed technical initiatives to upgrade the database infrastructure including enterprise storage and backup systems. Collaborated across functional teams to determine unique data needs per client, and then envisioned and implemented custom solutions. Ensured database compliance with Service Organization Control (SOC) requirements. Trusted as the expert for performance tuning databases and SQL.

Little Rock, Arkansas, Us

Managed database environments for one of the largest privately owned investment banking firms in the United States. Oversaw the daily tasks of other DBAs. Mitigated daily hot-button items until resolution. Planned and directed database application code upgrades. Developed and documented new processes ensuring data quality in test environments.