Jonathan Wright Email & Phone Number

Philadelphia, Pennsylvania, United States

• Directly responsible for onboarding and orientation of new hires, including giving access to process paths, assigning ambassadors to train in specialized paths, data entry for all recorded trainings and auditing.
• Facilitate engagements with over 100 employees, including performance review, coaching employees on poor performance and identifying areas for improvement, conducting surveys for employee feedback, guiding employees to.
• Spearheaded implementation of training strategies to retrain and/or recertify employees, resulting in saving the site $37,000 in training hours for the year.
• Revised existing training documents to make data entry more efficient, edited training document for global company launch, created, and submitted training document to create new process to decrease shipping loss
• Managed multiple network level projects that included revising SOPs to better align with safety risk assessment standards

Philadelphia, Pennsylvania, United States

• Coordinated ambassador training schedules with leadership team to perform cross training exercises with newly hired associates on day and night shifts
• Organized certifications process and granted permissions of outbound/inbound job functions for over 80 associates to meet operational goals during the peak season
• Drive business value by transforming data and analytics into actionable business insights to guide strategic decisions
• Generate innovative ideas, establish new research directions, shape, and execute the information strategy in support of technical projects and new product developments
• Provide guidance and thought leadership for junior members of the People Analytics to establish a community of practice.