Jonathan Wright Email & Phone Number

Philadelphia, Pennsylvania, United States

• Directly responsible for onboarding and orientation of new hires, including giving access to process paths, assigning ambassadors to train in specialized paths, data entry for all recorded trainings and auditing performance.• Facilitate engagements with over 100 employees, including performance review, coaching employees on poor performance and identifying areas for improvement, conducting surveys for employee feedback, guiding employees to desired areas of employment and one on one meetings to discuss expectations and goals• Spearheaded implementation of training strategies to retrain and/or recertify employees, resulting in saving the site $37,000 in training hours for the year.• Revised existing training documents to make data entry more efficient, edited training document for global company launch, created, and submitted training document to create new process to decrease shipping loss• Managed multiple network level projects that included revising SOPs to better align with safety risk assessment standards

Philadelphia, Pennsylvania, United States

• Coordinated ambassador training schedules with leadership team to perform cross training exercises with newly hired associates on day and night shifts• Organized certifications process and granted permissions of outbound/inbound job functions for over 80 associates to meet operational goals during the peak season• Drive business value by transforming data and analytics into actionable business insights to guide strategic decisions• Generate innovative ideas, establish new research directions, shape, and execute the information strategy in support of technical projects and new product developments• Provide guidance and thought leadership for junior members of the People Analytics to establish a community of practice.