Jonathan Castro Email & Phone Number

London

London, England, United Kingdom

London, United Kingdom

I worked in some of the busiest sites in the company, and successfully managed the O2 arena GBK - one of the busiest per hour when show nights - when the general manager was away.• Supporting the GM to control and manage the financial performance of the business, seeking to exceed budgeted targets.• Responsible for weekly stock taking and controlling through the company system (Stocklink), finalising business sheets and submitting weekly paperwork and reporting.• Creating rosters for the Front of House team as well as keeping labour in line with budget.• Managing the Front of House team making sure they perform to the best of their abilities, helping create a nice team spirit and providing the best customer service.• Supporting the Head Chef and the back of house team. I am trained in the back of house procedures so giving a hand when it is needed.• Training and developing the staff - including induction of newbies but mainly in charge of managing the training and development of many assistant managers and supervisors.• Ensuring the correct Health and Safety procedures are in place, maintaining a clean and safe restaurant and following company policies at all times.• Ensuring company standards are being followed by all team members.• Responsible for the end of the day cash up and duties.• In charge of placing daily food and drink orders as well as non-food ordering(packaging, chemicals, replacements…).• Supporting the manager to maintain the restaurant in a good condition, raising maintenance issues through Pronett when it is needed.

London, United Kingdom

• Responsible for Safety and other Health and Safety Inspections.• Assisting the Restaurant and Assistant Manager on Forecasting, P&L up-dates and End of Business Reports, Stock audits and results, Stock and restaurant Invoices.• Responsible for Daily and weekly food and beverage stock report.• Placing, Receiving and checking orders• Responsibilities involving leading a shift.• Customer services: Explaining the menus, introducing, demonstrating and promoting current and new products.• Taking order, using the till and receiving payments.

Maracay, Venezuela

Increasing sales through established network of independent wholesalersEstablishing new distribution relationships and direct sales relationshipsEvaluating the territory distributor framework to assure sufficient coverage and efficiency Maximizing market penetration in assigned segmentsSetting sales objectives for distributors and their sales force Maintaining project tracking files and competitive date pricing files Updating and maintaining existing customer and trade reference mailing lists, as requiredEnsuring proper promotion of products and managing department budgets

Maracay, Venezuela