🤖 Jonathan M. Email & Phone Number

Miami, Florida, US

• Created dashboards utilizing Tableau, Angular, Chart.js, and Syncfusion for ourcustomers to visualize and interact with using the data collected from a tracking script I wrote.
• Utilized AWS services such as Lambda, SQS, SNS, Athena, Redshift, S3 + others in variousprojects.
• Utilized Cloudflare workers for custom backend services.
• Automated analytical emails utilizing SendGrid's API and various AWS services.
• Implement a custom tracking system for AMP pages with Dynamic vendor settings.

Miami, Florida, US

• Created a new internship program for the company and personally recruited students/recent graduates both online and in-person.
• Conducted all interviews to scope out potential candidates
• Successfully hired interns through the program and later hired them full time

Miami, Florida, US

• Created a backend system with Node.Js used by members to submit their music for feedback via a Discord bot that would automatically assign it to a coach based on workload. Coaches had a custom CMS to login and review.
• Created several discord bots for automating enrollments into third party services on server join/leave, post anonymous question for coaches, and a review system for submitting official releases to the server.
• Handle technical onboarding of monthly guest coaches
• Act as a technical liaison between Kick & bass and Track Stack for integration with their AWS services

Lanham, Maryland, US

Teaching full stack web development to students with all background and experience levels who graduate with a certificate from the partner University at the end of the program. Topics include: Git, HTML, CSS, Javascript, jQuery, ES6+, APIs, Handlebars, Node, Express, GraphQL, PWAs, MySQL, Mongo, and React.

Coral Gables, FL, US

Teaching full stack web development to students with all background and experience levels who graduate with a certificate from UM at the end of the program. Topics include: Git, HTML, CSS, Javascript, jQuery, ES6+, APIs, Handlebars, Node, Express, PWAs, MySQL, Mongo, and React.

Coral Gables, FL, US

Assisted the Instructor during class to answer students' questions as well as provide additional hands-on help. Responsible for grading homework and assignments. Provided insights and covered for the instructor when needed.

• Imaged over 500 laptops and desktops for incoming faculty and students
• Oversaw Active Directory for school employees
• Provided technical support for school employees
• Worked with several network racks to patch and fix network related issues

• Helped Organized a 30-hour hackathon (HackFSU) hosting over 400 students.
• Worked with the Logistics team to plan out budgeting, food, volunteer schedules, workshops, and activites.
• Assisted in transforming a 30,500ft² / 3-story library into a safe and friendly hacking venue.
• Assisted in cleaning up the venue and reverting back to a library after the event.

Tallahassee, Florida, US

• Patched and organized ethernet cables in the server and electrical room.
• Troubleshooted networking problems with the Windows Command Prompt and Fluke devices.
• Assisted in installing and re-locating physical servers in the server room.
• Terminated straight-through and crossover ethernet cables.
• Managed emails and distribution lists in an Exchange 2007 server and a Office365 environment.
• Troubleshooted, repaired, and deployed desktops, laptops, and Wyse Thin Clients.

Tallahassee, Florida, US

• Answered phones professionally for various businesses.
• Took messages and scheduled appointments for hundreds of clients every month.
• Documented client leads and external documentation whilst on the phone with customers.
• Transcribed voicemails to a predefined and readable format for clients.

• Troubleshooted, repaired, and upgraded existing computer systems.
• Installed new A/V and entertainment systems
• Resolved WLAN and LAN problems around the office.

Certificate, Data Analytics

Associate'S Degree, Information Technology

Dual Enrollment Student

Cum Laude High School Diploma, Robotics & Engineering