Product Manager
Seattle, Wa, Us
Healthcare tech startup providing language interpreting on demand via video conferencing. Acquired by Stratus Video May 2019.Developed product strategy, roadmap for app ecosystem (e.g. video interpretation clients, analytics application) and stakeholder alignment process. Communicated development requirements and supported sales teams during 4X revenue growth (2015-2019), which led to company profitability and competitive acquisition.• Instituted user-centered design best practices for web app (provider/patient and interpreter), mobile apps, and client facing analytic dashboards• Developed business case/requirements and product strategy for next-gen cloud-based platform in collaboration with technical teams• Led strategic initiative and execution of an industry-leading virtual healthcare product. It enabled access to new markets and new major clients in addition an Innovation award for Healthcare Advancement (Puget Sound Business Journal -2/2018) and was Honored for Medical Technology (Seattle Business Magazine 03/2018)• As product owner, prioritized and articulated requirements through feature definitions (e.g. use cases, epics, user stories, issues), wireframes, mockups, and initiated user testing/research and acceptance testing. Collaborated with scrum masters and technical leads in an agile environment to optimize team velocity, cost, and quality• Performed daily and weekly KPI tracking, bug review analysis/prioritization, backlog grooming, release planning, and product release communication• Developed product positioning, key messages, and key initiative launch plans• Participated in key sales and business development for technical/market partner opportunities• Established and provided oversight for Supply Chain / Manufacturing for medical interpreting carts • Provided cross functional team leadership, drove executive and team alignment, articulated product plans in board meetings as well as in small venues
