Lead Game Producer for future Expansion

• Was responsible for Narrative, Cinematics, VO, and Audio for Diablo IV's initial launch• Partnered with discipline leads and the creative director to establish goals, improve process, and empower decision making• Spearheaded large scale process initiatives, risk management, cross-disciplinary efforts, and ancillary production projects• Mentored direct reports by cultivating talent and career development; serve as a reliable point of escalation• Partnered with Central Sound, Localization, and SFD for scheduling, AOP, resourcing, risk mitigation, and collaboration• Managed stress test initiative for launch• Was the producer for Season 2 feature production

• Directly involved in day-to-day production of Narrative and Cinematics• Managed 3 team members across Cinematics, Narrative, VO, and Audio disciplines• Involved in process improvement and macro level strategy across Narrative, Cinematics, and VO

Served as a producer for Classic Games at Blizzard covering the WarCraft 3, StarCraft 2, StarCraft Remastered, and Heroes of the Storm games. I specifically produced a Heroes of the Storm feature team and managed UI/UX Design for WarCraft 3.

• Mastery of tools and processes available to successfully run a project/event• Proactive, self-starter, able to independently drive multiple project simultaneously • Build relationships and influence others to get things done and drive decision making• Facilitate prioritization discussions and decisions• Partner engagement: Understands when to engage, who to engage and the appropriate method for the circumstances• Produce effective results: Ensure project goals, objectives, milestones and deliverables are achieved on schedule• Act as the central point of contact for all program area questions or issues• Assume accountability of tracking, monitoring, removing roadblocks and reporting for assigned program area. Delivering high quality service to stakeholders• Drive service availability: Drive the post incident process• Actively mentor less senior members of the team• Planning project milestones/tasks, schedules and resources• Communicate schedules, updates, status, major decisions, risks and blockers• Requirements gathering: Includes appropriate stakeholders to properly collect comprehensive requirements• Facilitate or create appropriate project documentation. Define and socialize standards• Champion continuous improvement, iteration, and learning

• Plan, manage, and execute product releases on over 3 core platforms simultaneously• Create/maintain business requirements, project roadmaps, project plans, and project metrics• Create/maintain product backlogs and project sprints with the Atlassian JIRA application• Champion process improvements for project management, transparency, and documentation• Liaise with the business to collect and incorporate feedback into new and updated features• Identify existing/potential roadblocks; create solutions to mitigate risk and streamline workflows• Mentor junior product managers on SDLC methodologies and process best practices

• Led small teams on concurrent agile projects• Created/maintained business requirements, project roadmaps, project plans, and project metrics• Maintained product backlog to streamline scoping; assisted in escalated issue resolution• Implemented 3 process improvement initiatives to streamline department productivity• Managed project budget and burn rate, resource forecasting, project plans, and status updates• Mentored and improved team skills through sprint retrospectives & hands-on training

• Promoted from Senior Associate I to Senior Associate III in under 2 years (average is 3 years)• Led several software projects for database migrations, platform upgrades, and software releases• Managed risk assessment; tracked, investigated, and resolved issues in software projects• Created BCPs, RFPs, business requirements, training aids, and software readiness assessments• Created/maintained meeting minutes, product backlogs, and PMO report suites• Worked with resource allocation, project plans, budgets, forecasts, and client meetings

LECG business consulting division purchased by Grant Thornton in March 2011; responsibilities mirror those at Grant Thornton.

• Promoted from Business Analyst to Project Lead within 1 year of employment• Led small teams (up to 3 members) on over 6 projects (both agile and waterfall)• Drove user entitlement planning and generation for each project• Created business requirements and support documentation• Maintained product backlog for all projects; liaised between client and internal groups for clarity• Led internal and client meetings and created meeting agendas/minutes, and status updates• Managed communication between technology, design and business to ensure accurate deliverables• Implemented functionality on XML platform; executed code migrations for each sprint/release• Investigated and resolved all software issues; escalated any issues as necessary after investigation

• Maintained servers and IT infrastructure for Surgery division; resolved department IT issues• Responsible for maintenance and issue resolution for transcription software• Developed and led training program for newly introduced software