From writing my first end-user training guide, to deploying my first configuration change in SAP, via many different industries, technologies, and frameworks - I have been fortunate to have delivered successful outcomes across the customer lifecycle, including Insights and Analytics (Azure Containers and Blobs, Snowflake, Kinaxis), B2B Sales (SAP, Salesforce Community, Commerce, Marketing Cloud), B2C Sales (SAP Hybris Commerce, Magento), Fulfilment & Returns (3PL, Integration, Progressive Web Apps), Customer Solutions (Salesforce Service Cloud, NICE), and Settlement (Anaplan, SAP) - to name a few.My core motivators still remain: to be of service; putting customers at the heart of what I do; and researching, testing, and deploying solutions to satisfy the most valuable unmet customer needs.I enjoy playing the role of servant leader, creating a collegiate environment for the teams I am a part of to become more than the sum of their parts, providing a dependable, purposeful and impactful resource to the organisation.