Led product management, marketing, product supply chain, and order fulfillment departments delivering new, industry-leading products. Executive Team member overseeing all facets of product life cycles, including the collection of VOC (Voice of Customer) and translation of VOC data into workable product requirements. Evaluated business cases around customer needs (full P&L understanding of development activities, including development costs, supply chain costs, and sales forecasting). Developed requirements and assumed ownership of road-map development, monitoring, and product launch success, guiding product development leadership. Managed marketing, procurement, and customer-facing platform improvements (including company website and online storefront).Performed regular financial reviews and road-map monitoring, created product pre-launch marketing plans, detailed launch activities, and performed product supply management and planning. Drove post-launch follow-up and user feedback, product life-cycle monitoring, and product End-of-Life (EOL) management. Served as liaison and bridge between the company's operational groups, including the executive team, finance, sales, operations, and product engineering and development. Led discussions with the executive team on risk-balancing for future sales needs. Drove multi-million dollar growth in new product sales, new market growth, sales lead generation, supply chain assurance, and employee satisfaction.

Led team that managed the largest projects in both South Region operations and international ADS ES equipment sales (excluding Canada). Drove overall customer satisfaction, facilitated project and business success, and managed project resource staffing within South Region (EPA Region Four and Six, plus Puerto Rico), including management of engineering, technical, administrative, and field personnel in five offices. Provided support and direction for some of the largest and longest duration contracts ensuring both client and company expectations. Drove company-wide improvement by managing the company’s wireless communication contracts and support team leading to major reductions in wireless communication costs. Led the company’s social media focus, improving the company’s SEO search rankings, social networking visibility, customer engagement, and marketing success.

Led the largest operational group in ADS, managing multi-million dollar annual revenue execution in the combined North and South Regions. Drove overall customer satisfaction, project and business success, and project resource staffing for operations in 24 U.S. states, three Canadian provinces, the District of Columbia, Puerto Rico, and international equipment sales, including management of approximately 51 engineering, technical, administrative, and field personnel located in eight offices. Ensured the satisfaction of both client and company expectations. Drove company-wide improvements by managing the wireless communication contracts and wireless support team, and led the company’s social media focus.

Region Manager for the North Region of ADS. This territory includes twelve U.S. states, three Canadian provinces and the District of Columbia. Responsibility for overall customer satisfaction, profit and loss of operations, project, and staffing responsibility for the combined Region including the management of approximately 26 sales, engineering, technical, administrative, and field personnel in three main offices – Baltimore, MD, Congers, NY and Manchester, NH. This region encompasses major projects in the Toronto, Ontario area, Baltimore, MD, Baltimore County, MD, Washington DC, New York City, NY, Boston, MA and many more smaller communities. Responsible for managing the overall success of these projects as well as maintain the forward momentum of both the sales and operations activities.

Region Manager for the West Region of ADS. This territory includes fourteen U.S. states and three Canadian provinces. I had responsibility for overall customer satisfaction, profit and loss of operations, project, and staffing responsibility for the combined Region including the management of sales, engineering, technical, administrative, and field personnel in three main offices – San Diego, CA, Huntington Beach, CA and Seattle, WA. It was my responsibility to manage the overall success of these projects as well as maintain the forward momentum of both the sales and operations activities.

Managed a variety of wastewater collection system projects including SSES and flow monitoring programs. Oversaw and managed operations for a multi-personnel and multi-disciplinary office covering the area of Georgia, Florida, North Carolina and South Carolina.

Manage capital and operational improvements to six large primary wastewater treatment facilities around Puerto Rico. This included technical and managerial assistance to maintain the 301h waivers with the USEPA and the US Department of Justice.

Project Engineer on multiple water, wastewater and industrial waste control programs. Work was localized in the Southeast US. Major projects included work on wastewater pump station improvements in the Miami/Dade County, FL area, construction management of a new Reverse Osmosis water treatment facility in Collier County, FL, full design of a major raw water pumping station in Charlotte, NC and preliminary design of a major wastewater treatment facility in Gwinnett County, GA.

Field engineer for a major, citywide odor and corrosion control survey. Summer intern during graduate school.