Information System Technician
I provided technical support, addressing issues with computers, printers, scanners, and other devices. I conducted both preventive and corrective maintenance, including software updates, security patches, and virus removal, which enhanced system security and performance. I played a key role in setting up and maintaining local area networks (LANs), ensuring seamless and reliable network operations. Additionally, I managed an inventory of computer equipment and supplies, and delivered exceptional customer service by promptly resolving technical queries.