Jonathan Lang Email & Phone Number

Mountain View, CA, US

Mountain View, CA, US

San Francisco, CA, US

- Developed & launched new platform features through data-driven experimentation culminating in improved driver productivity (est. +1.5M Driver Hours)- Guided Product, Eng. & UX teams on ways to empower users while establishing robust guardrails - Designed and established pivotal internal product analysis framework, metrics, and dashboards to effectively.

San Francisco, CA, US

- Led and managed a team of analysts and configuration specialists to execute on technical, configuration & analytic work streams to ensure over ~2M drivers are in compliance with Lyft’s regulatory responsibilities- Drove strategic alignment with cross-functional partners to define product requirements, and built consensus between Engineering, Operations.

San Francisco, CA, US

- Efficiently led a team of analysts & specialists, driving successful execution of critical technical, configuration, & analytic workstreams, delivering on program & roadmap goals - Improved team & cross-functional operational efficiency through process improvement, prioritization, defining & monitoring key objectives and risk metrics- Built, iterated, &.

San Francisco, CA, US

- Launched Compliance Service platform that reduced millions of dollars compliance risk, improved driver & rider experience, and maintained driver supply- Closed operational risks & gaps in our processes through automating manual processes & integrating systems that resulted in thousands of operations & engineering hours saved

US

- Led and conducted 50+ audit engagements; Reviewed financial, operational, and compliance processes to reduce wire fraud, minimize litigation and compliance risk- Identified key business process improvement opportunities, prepared and presented actionable insights for executives - Fostered trust and created transparency with key state managers and.

Oakland, California, US

• Using General Accepted Government Auditing Standards (GAGAS):
• Determine the audit objectives, scope, resources and procedures necessary for an audit assignment.
• Effectively lead an audit team to complete an audit on time and within budget.
• Analyze, evaluate and summarize simple to complex financial and statistical data and prepare recommendations.
• Planned compliance, performance, and financial audits using questionnaires and interviews with personnel.
• Analyzed high risk areas under the scope of the audit.

Oakland, California, US

• Examined, priced and recorded various legal documents pertaining to real estate.
• Applied applicable government statutes and codes to situations where exemptions, recordability, or fees/taxes are an issue.
• Corresponded in-person and through writing with title companies to work out issues regarding document recordation.
• Collected and processed fees/transfer taxes for recording documents.
• Researched, located, and issued official public records for the general public.
• Examined Official Public Records for quality control.

• Built and maintained successful working relationships with students and parents.
• Structured and paced tutoring sessions through analyzing each student's strengths and weakness
• Tutored subjects such as: AP Statistics, AP Calculus, Algebra II, and Chemistry.
• Independently organized, prepared, and tailored instruction for student's needs.
• Caught any mathematical/conceptual errors students may have and corrected their mistakes.

• A National Federation of State High School Associations (NFHS) certified coach.
• Actively supported the Head Coach in improving team standings 4th to 2nd.
• Provided quality one-on-one drill sessions to improve player's technique and form.
• Planned training and conditioning regiments before and during the season.

• Handled daily inventory, reordering and accounting/reconciliation tasks
• Recruited Professors and corresponded with professors on their materials
• Corresponded with publishing companies through letters/internet to obtain copyrights for materials
• Compiled End-of-School-Quarter Accounting and Budget Recharges on Excel
• Responsible for correspondence to printing vendor and handling any printing issues
• Handled customer concerns/complaints/refunds

• Performed clerical tasks for managers such as photocopying, answering the phone, etc.
• Assisted managers in inventory control and opening/closing store

• Researched companies in various industries
• Compiled information and leads onto Oracle CRM database
• Assisted in identifying potential business partnerships with Vice President of Sales Operations
• Worked in a team to achieve project goals and delivered them on time.
• Wrote a Research Paper regarding population who has little or no access to financial services