Jonathan Leblanc Email and Phone Number
Improving business development efficiency through effective store operations leadership is my passion. Whether that means leading the facilitation of successful direct support programs or creating a new, innovative approach to assisting the management team understand project results, solving the impossible is what I seek to do. I’m driven to deliver impactful team and project results.Years' of progressive experience in fast-paced store management, I’ve developed an approach to driving success through excellent team leadership abilities. My proven strength with augmenting the quality and value of deliverables is valuable across industries because I understand what it takes to support a successful project. From making smart, informed strategic decisions through to contributing to cross-functional teams that excel, I’m well-suited to propel organizations to the next level of profitability and efficiency.Some examples of successful projects I’ve led include:• Demonstrated success in hiring and mentoring employees, with multiple team members promoted to elevated positions in the store and as new managers• Mentored and supported new talent and actively participated in the hiring process to ensure alignment across the department.• As Swatch Store Manager, led a sales team that finished above target in three major KPI’s, including UPT, ATV, and Upselling conversion ◦ Finished in the top three in the country in 2023 in these categories.• Experience orchestrating full-cycle business growth management, coordinating communications with multiple teams, and leveraging business acumen to expand operations through the opening of a new store location.• Proven store leader proficient in guiding diverse team members towards achieving exceptional customer service.• Excellent project collaborator and on the job leader.I’m constantly in-search of new and more complex challenges. I’m motivated to learn and expand my horizons with every day and new opportunity that presents itself.
M&M Food Market
View- Website:
- mmfoodmarket.com
- Employees:
- 282
-
Store ManagerM&M Food Market Feb 2024 - PresentTantallon, Nova Scotia, Canada -
Store ManagerSwatch Group Sep 2022 - Dec 2023Halifax, Nova Scotia, CanadaManaged and coordinated the daily operations of the store, as well as facilitated strong teamwork amongst employees. Coordinated and oversaw all controllable costs to ensure operations remained profitable and under budget when scheduling and ordering store supplies.Key Achievements:• Spearheaded and managed the opening of the first Swatch location in Atlantic Canada.• Quarterbacked all recruitment, hiring, onboarding, and training of employees.• Collaborated with the Visual Merchandising team as part of ensuring products displays were effective and utiliized sales trends and other data analysis to aid in decision-making.• Led a sales team that finished above target in three major KPI's, including UPT, ATV, and upselling conversion.◦ Successfully finished in the top three in the country in 2023 in these categories. -
Assistant Store ManagerLids Sep 2021 - Aug 2022Dartmouth, Nova Scotia, CanadaManaged all activities relating to upselling customization on apparel and consistently exceeded targets by 33%, which contributed to a record high year in sales.Key Achievements:• Inspired a stronger email capture initiative, which helped expand the customer list by 200% in a few months, following the company introducing a rewards program.◦ This update led to an overall increase in store traffic. -
Customer Experience ManagerMichaels Stores Apr 2017 - Sep 2021Dartmouth, Nova Scotia, CanadaEffectively implemented processes to maximize productivity and sales growth.Key Achievements:• Over a period of eight months, was an Interim Store Manager that was the #1 in sales.• Managed three departments, two of which were #1 in the district in total sales, while one was also #3 in the country for total sales.• Coordinated the comprehensive implementation of multiple performance management plans for our replenishment team.◦ These plans increased product stocking and clean-up time by 80% and achieved a 93% decrease to inventory errors.• Seamlessly managed, supervised, and led a 15-person sales team that increased year end customer satisfaction scores by 214% year-over-year (28% reported on arrival - 88% reported upon leaving).
Jonathan Leblanc Skills
Jonathan Leblanc Education Details
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Nyu Fundamentals Of Global Sports Management
Frequently Asked Questions about Jonathan Leblanc
What company does Jonathan Leblanc work for?
Jonathan Leblanc works for M&m Food Market
What is Jonathan Leblanc's role at the current company?
Jonathan Leblanc's current role is Multi-skilled store management professional who excels at inspiring success within organizations through an efficient approach to operations support.
What schools did Jonathan Leblanc attend?
Jonathan Leblanc attended Yellowbrick.co.
What skills is Jonathan Leblanc known for?
Jonathan Leblanc has skills like Microsoft Excel, Powerpoint, Microsoft Office, Microsoft Word, Adobe Photoshop, Public Speaking, Film, Video, Video Production, Video Editing, Social Media, Adobe Premiere.
Who are Jonathan Leblanc's colleagues?
Jonathan Leblanc's colleagues are Diane St-Germain Law, Misty Murdock, Olivia Fabiano, Alex Pucci, Jennifier Maclellan, Suzie Pavao, Jennifer Howard.
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