I am a certified notary signing agent available 24/7 for loan signings in the Tampa Bay area.

Manage day-to-day business activities, marketing, and I.T. Infrastructure (cloud platforms).For my clients, I have created and improved many Web Applications, Mobile Apps, Backend APIs & services, and worked in various niches, including eCommerce, Social Media Platforms, SaaS Projects & B2B Applications.I have experience in the following technologies and languages:• Node.js/Express.js/Nest.js, React, Next.js, Prisma / JavaScript & TypeScript• Laravel, WordPress, Woocommerce / PHP• Flutter / Dart• MySQL, PostgreSQL, MongoDB• SEO & Speed Optimization

As a Senior Property Manager, I have continuously met and exceeded all of the company's goals. During the pandemic, we maintained a low vacancy rate while having very few tenants become delinquent on their rental obligations to us, and for the few that were late at times, I was able to negotiate mutually beneficial terms with the tenants and bring their accounts current.• Management of 150+ Rental Properties.• Maintain property rentals by working with the Broker to assure they are advertised in MLS and signage, filling vacancies, negotiating and enforcing leases, and maintaining the premises.• Working with Broker to establish rental rates on vacant units, percentage of increases upon renewal.• Conduct showings of vacant units to prospective tenants.• Preparing lease contracts, establishing the security deposit amount, and collecting certified funds for this deposit.• Conduct move-in inspections and document the property's condition appropriately.• Conduct move-out inspections and assign turnovers to vendors as needed for repairs and turnovers.• Conduct renewal inspections, identify repair items and assign them to vendors, collect estimates, and approve for repair.• Management and assignment of work of internal maintenance staff.• Management of external vendor communications and assignment of work.• Collecting rents and assuring past due rents are collected and handling eviction processes as necessary.• Enforcing occupancy policies to assure lease compliance and HOA compliance in a professional manner.• Accomplish organizational goals by accepting ownership to accomplish new and different requests and explore opportunities to add value to the position.• Purchased repair supplies.• Proficiency in Propertyware and other property management software.

Responsible for all IT and Marketing related activities for all companies under the JB Management, Inc. portfolio.• Developed and maintained on-site and off-site backup solutions for all digital information.• Implemented a new cloud-based property management system (Propertyware), including ePayment and eSignature solutions and a client portal.• Developed training materials for staff and provided live training sessions to staff.• Developed website for rental listings and online representation.• Established marketing plans for new and pre-existing entities to adhere to current and future corporate goals.• Established several G-Suite accounts and implemented them for three companies.• Established and maintained Adwords accounts for two non-profit organizations.• Established and maintained Facebook advertising for two for-profits and two non-profit organizations.• Exceed all expectations for lead generation throughout all Social Media accounts and SEM accounts.• Video editing for two organizations.• Uploaded finalized videos to Social Media platforms.

Proven myself as a valuable member of a team that increased revenue through multi-channel marketing. I successfully implemented tracking of goals and e-commerce conversions, while transforming the pre-existing Google AdWords’ campaign from being non-profitable to providing a 200 percent ROI, this was completed within a 60-day time frame.I currently engage in ongoing digital and multi-channel marketing efforts for five web properties. The overall marketing solution encompasses:- On Page Optimizations (Restructuring of Site Layout)- Landing Page Optimization- Google Adwords (Optimization)- Google Analytics (Implementation & Integration)- Back-linking Strategy- Content Development- Social Media Engagement- Programmatic Integration of Optimized Schema.org, Twitter Cards, and Open Graph.

Throughout my position as a Publishing Administrator with Dex Media I proved myself as a valuable team member and excelled on several specialized projects. I worked on several time sensitive reports and maintained all service level agreements to the business and Dex Media's vendors. I have proven to my colleagues that I am reputable source for support when questions arise.• Proved myself as an innovative member of the team by making ongoing suggestions.• Transformed an extensive repetitive process by developing a time saving process to handle specific situations in a propitiatory system.• Supported team members with escalated calls & accounts while completing and exceeding tasks I had been responsible for.• Built rapport and trust with clients internal and external during a restructuring phase of the company.• Initiated queries to the Sales department in order to resolve discrepancies between auditing guidelines and submitted advertisement packages.• Provide customer support and sales support on a daily basis via telephone and email.• Assisted in launch testing of products prior to being rolled out to the entire footprint.• Assisted with Off-Shoring several complex tasks.• Traveled to India to support and train off shore personnel of a newly acquired vendor.• Maintained and excelled on goals set forth by management to adhere to strict publishing deadlines.• Preformed quality assurance checks on advertising and accounts.• Reconciled accounts that were billing against accounts that were actively publishing. Ensuring clients were receiving the benefits of the product set they purchased.• Handle escalated advertising clients, with multiple types of internet advertising bundles, in a prompt manner to resolve discrepancies in publications.• Analyzed an audit process and determined which audits could be handled systematically, if they were not able to be handled systematically then advise how to best have the audit performed by a sales employee.

Contracted by Advantage Technical Resourcing for Idearc Media as an Internet Consultant.As an Internet Consultant I excelled in the sale of web hosting products and various advertising products, in addition to meeting and exceeding my other required goals. I intend on improving my knowledge and skill with systems and product variants by working on special projects when available.• Received Inbound Calls• Maintained Set Goals• Assisted Team Members• Assisted Media Consultants with Product Knowledge and Selling Points• Maintained A Flexible Schedule to Meet the demands of the work environment• Ensured Policy & Procedure was correctly followed by Media Consultants & Clients• Excelled in Sales for Web Hosting & Other Various Products• Acquired & Developed a large base for product knowledge• Made Several suggestions on ways to improve different products

During my tenure as a Customer Retention Associate I:• Received Inbound Calls• Retained on Average 50% - 60% of calls received• Handled 80-100 calls per work day• Helped Team Members• Maintained good work ethic• Followed companies Ethical codes of conduct

As a customer retention associate I work with clients to: • Engage clients on Inbound/Outbound Calls• Collected funds via check by phone methods and setup future arrangements• Coded call outcomes• Logged notes on all calls in database• Skip traced account with incorrect contact information• Updated Addresses• Created Payment Plans• Made arrangements with debtor to settle accounts in less than full balance• Collected full balance on accounts where needed and/or possible• Gathered updated contact information about debtor