Jonathan Lofton Email & Phone Number

Lake Forest, California, Us

• Won the largest Services ARR deal in iBase-t history (4yr, $1.3M) by bundling an existing offer with newly created offers and a Training subscription.• Increased COE ARR 20% by creating and successfully launching 3 new offers.• Drove Professional Services Bookings to 162% of target by creating tighter coupling between Sales and Services opportunities.• Reduced cost and time to deploy Solumina by about 20% through the creation of a ‘Quick Value Deployment’ model.• Attained 97% Customer Solution Alignment through the introduction of a governance structure that validates alignment across the customer journey.

Lake Forest, California, Us

• Achieved 121% of Revenue target by ensuring optimal resource utilization.• Exceeded margin target by 26% leading a team of Project Managers in aggressively controlling the scope, cost, and schedule of projects. • Attained 108% of the Customer Satisfaction target through the development of strong customer relationships and validation that business value drivers were met in deployments.

Ottawa, Ontario, Ca

• Reduced implementation time and cost by approximately 30% by creating a new Professional Services offering and staffing model.• Increased customer satisfaction by ~15% by applying Service Design principles to improve the Sales-to-Support Service model.• Led a team of ~30 Consultants and Architects engaged in deployment projects across the Aerospace and Defense, Automotive, CPG, High-Tech, Industrial, and Life Sciences industries.

Ottawa, Ontario, Ca

• Grew consulting team by 67% while being 50% billable as a Sr. Solution Consultant.• Reduced deployment cost by approximately 10% by launching Delivery Centers with highly technical, lower-cost junior resources.• Promoted Kinaxis by publishing a series of blogs focused on "Design for the Supply Chain".• Accelerated consultant hiring and development by creating Consultant Career paths with codified onboarding and training.• Exhibited thought leadership through monthly company-wide Lunch and Learns on Professional Services.

Ottawa, Ontario, Ca

Successfully implemented multi-level supply chain planning solutions for:• $16B pharmaceutical company• $2B medical device company• $2B food & beverage company• $72M e-commerce company

Espoo, Southern Finland, Fi

• Removed $500M+ of inventory by assessing and resourcing ~75% of EMS manufacturing to low-cost regions.• Identified $20M in productivity savings and $24M in revenue up-scope by redesigning the Enterprise Portal.

Espoo, Southern Finland, Fi

• Achieved 100% shipping performance with ~12 TOR for multiple years by implementing web-based VMI and returnable/recyclable line-ready packaging.• Received “IndustryWeek’s Best Plant Award for 2000” and “2000 Shingo Prize for Excellence in Manufacturing” by defining and re-engineering processes to meet ISO 9000 criteria.

Murray Hill, Nj, Us

• Processed over $250M of revenue through the development and rollout of Cell Site Direct Order Entry Configurator.• Reduced excess on-hand inventory by $6.7M in 3 months by restructuring safety stock policies, enhancing component forecast simulation, and implementing JIT and EDI programs.

Ms, Mechanical Engineering, Computer Integrated Manufacturing Systems

Bs, Mechanical Engineering