Jonathan Lofton Email & Phone Number

Lake Forest, California, US

• Won the largest Services ARR deal in iBase-t history (4yr, $1.3M) by bundling an existing offer with newly created offers and a Training subscription.
• Increased COE ARR 20% by creating and successfully launching 3 new offers.
• Drove Professional Services Bookings to 162% of target by creating tighter coupling between Sales and Services opportunities.
• Reduced cost and time to deploy Solumina by about 20% through the creation of a ‘Quick Value Deployment’ model.
• Attained 97% Customer Solution Alignment through the introduction of a governance structure that validates alignment across the customer journey.

Lake Forest, California, US

• Achieved 121% of Revenue target by ensuring optimal resource utilization.
• Exceeded margin target by 26% leading a team of Project Managers in aggressively controlling the scope, cost, and schedule of projects.
• Attained 108% of the Customer Satisfaction target through the development of strong customer relationships and validation that business value drivers were met in deployments.

Ottawa, Ontario, CA

• Reduced implementation time and cost by approximately 30% by creating a new Professional Services offering and staffing model.
• Increased customer satisfaction by ~15% by applying Service Design principles to improve the Sales-to-Support Service model.
• Led a team of ~30 Consultants and Architects engaged in deployment projects across the Aerospace and Defense, Automotive, CPG, High-Tech, Industrial, and Life Sciences industries.

Ottawa, Ontario, CA

• Grew consulting team by 67% while being 50% billable as a Sr. Solution Consultant.
• Reduced deployment cost by approximately 10% by launching Delivery Centers with highly technical, lower-cost junior resources.
• Promoted Kinaxis by publishing a series of blogs focused on "Design for the Supply Chain".
• Accelerated consultant hiring and development by creating Consultant Career paths with codified onboarding and training.
• Exhibited thought leadership through monthly company-wide Lunch and Learns on Professional Services.

Ottawa, Ontario, CA

• Successfully implemented multi-level supply chain planning solutions for:
• $16B pharmaceutical company
• $2B medical device company
• $2B food & beverage company
• $72M e-commerce company

Espoo, Southern Finland, FI

• Removed $500M+ of inventory by assessing and resourcing ~75% of EMS manufacturing to low-cost regions.
• Identified $20M in productivity savings and $24M in revenue up-scope by redesigning the Enterprise Portal.

Espoo, Southern Finland, FI

• Achieved 100% shipping performance with ~12 TOR for multiple years by implementing web-based VMI and returnable/recyclable line-ready packaging.
• Received “IndustryWeek’s Best Plant Award for 2000” and “2000 Shingo Prize for Excellence in Manufacturing” by defining and re-engineering processes to meet ISO 9000 criteria.

Murray Hill, NJ, US

• Processed over $250M of revenue through the development and rollout of Cell Site Direct Order Entry Configurator.
• Reduced excess on-hand inventory by $6.7M in 3 months by restructuring safety stock policies, enhancing component forecast simulation, and implementing JIT and EDI programs.

Ms, Mechanical Engineering, Computer Integrated Manufacturing Systems

Bs, Mechanical Engineering