Jonathan Whitman Email & Phone Number

Spangdahlem, Germany

Successfully optimized government-furnished laptop imaging, led critical cybersecurity initiatives, and established Microsoft baselines, boosting readiness for Authorization to Operate (ATO) across DoD installation.• Optimized the imaging process for government-furnished laptops by developing PowerShell scripts, significantly reducing update times by 400%, enhancing deployment efficiency, and preparing seamless operations for over 1,000 users.• Led the STIG/Risk Management Framework Program by authoring critical cybersecurity artifacts, which enhanced incident management and disaster recovery protocols, resulting in a 25% improvement in compliance and system resilience across 7000 devices.• Established Microsoft end-user device baselines for 7,000 DoD devices and led cybersecurity scrum initiatives, which improved compliance readiness by 40%, laying a solid foundation for achieving Authorization to Operate (ATO) success.

Germany

Provided system administration for United States Army Regional Cyber Center Europe and all command-supported systems requiring Domain and Unix support. • Enhanced server administration efficiency by 50% by troubleshooting UNIX and DNS enterprise servers, resolving network issues, and creating Ansible playbooks to automate tasks across multiple Linux servers, resulting in improved security reporting and compliance.• Boosted cybersecurity readiness by 30% through effective asset tracking and vulnerability management with ACAS while supporting Command Cyber Readiness Inspections (CCRI) and ensuring data integrity with daily backups and comprehensive quarterly audits using the Evaluate STIG tool with 100% success rate.• Achieved a 30% reduction in service delivery issues and maintained zero DNS disruptions by proactively identifying problem areas, analyzing system trends, and developing advanced technical analysis techniques, ensuring timely service request responses that minimized mission impact.

Wiesbaden, Germany

Optimized cybersecurity operations by ensuring complete hardware and software accountability, implementing strategic Service Level Management, and enhancing customer engagement, strengthening the organization’s security posture and operational resilience.• Ensured 100% hardware and software accountability by maintaining a government-accessible database and tracking the life cycle of property and equipment, including warranties, which streamlined cyclic inventories, timely procurements, and a biannual technology refresh plan that proactively addressed items nearing End of Life (EOL) or End of Support (EOS).• Strengthened cybersecurity service efficiency by 20% through the strategic application of Service Level Management and Customer Relationship Management, ensuring precise service measurement, deepened customer engagement, and streamlined processes, collectively bolstering the organization’s security posture and operational resilience.

Wiesbaden Area, Germany

Strengthened DoD network integrity and defense-in-depth strategy by utilizing advanced monitoring and vulnerability analysis tools, managing service interruptions, and coordinating troubleshooting efforts, which ensured continuous availability of critical capabilities across the European Theater.• Supported the improvement of DoD network integrity by executing comprehensive monitoring using IT Remedy and Splunk, issuing timely reports, and continuously analyzing voice and data network performance, which resulted in early detection and resolution of potential issues.• Utilized in-depth knowledge of vulnerability analysis, configuration management, Intrusion detection systems (IDS), intrusion prevention systems (IPS), and firewalls across Linux/Unix and Windows OS to resolve troubleshooting requests and manage authorized service interruptions (ASI), effectively strengthening the organization's defense-in-depth strategy.• Minimized network and system downtime across the European Theater by coordinating comprehensive troubleshooting efforts and leading resolution actions, ensuring continuous availability of critical capabilities.

Little Rock, Arkansas, United States

Effectively and successfully mediated between medical groups in a dental clinic, adapted information assurance roles to meet HIPAA regulations, and supervised airmen to ensure operational efficiency and compliance as an Acting Noncommissioned Officer in Command.• Safeguarded data integrity and security by accurately managing and entering patient information in a dental clinic, ensuring confidentiality and HIPAA compliance.• Prepared and conducted monthly record reviews and audits in a dental clinic to ensure data accuracy, regulatory compliance, and readiness for successful inspections.