Jonathan Markle, Mba Email & Phone Number

Leawood, Kansas, Us

►Oversee and optimize operations of Kenworth and Isuzu Truck Dealerships►Increased total sales more than 56% and net profit 66%; expenses in under 5%►Grew Service Department team by nearly 30% in less than a year►Implement short and long term operating and financial goals►Establish annual and monthly sales/profit goals; expense budget at $25 million►Plan, implement, and review workforce strategy regularly, including compensation and talent processes in effort to maintain efficiencies and effective staffing levels►Spearhead negotiations with vendors to ensure competitive pricing►Analyze present and future needs, trends, and profit opportunities; quarterly evaluate each expense ►Lead, motivate, and evaluate 40+ employees, including managers, sales, parts, and service technicians►Administer all HR processes including: hiring, training/development, coaching, transfers, and terminations►Manage New Truck and Used Truck Sales Departments, including territory development, sales consultant coaching, local marketing initiatives (trade shows, customer events, local publications), and ►Polk data review►Develop merchandising strategies with the department managers to ensure that objectives are obtained such as ensuring obsolete parts are minimized and fast-moving parts are regularly stocked►Ensure compliance with local, state and federal governmental regulations

Leawood, Kansas, Us

►Grew Service Department from 8 techs to 11 techs►Brought Service Department Sales Per Tech within Company Standards►Increased Service Department Sales, GP, Net Profit and Absorption while decreasing Policy and Idle Time Expenses►Expanded Service Department Hours of Operation to offer increased service to customers►Managed the Technician Career Development program and training schedule►Formulate annual and monthly sales/profit objectives and expense budget►Establish short and long term operating and financial objectives for the Service Department►Work with Outside Sales Force to grow customer business with both current and new customers►Promote safe work habits and ensure that safety rules are followed►Performed regular competitive market analysis to maintain knowledge of market conditions and technician pay►Coordinate the processing of warranty claims with Warranty Manager and administers warranty and policy adjustments in the most fair and honest manner for the customer, dealership and vendor

Wake Forest, North Carolina, Us

►Created annual expense budget ($40 million+) and P&L review (annual and monthly) for 65 profit centers►Managed largest single customer contract/event for 3 years to ensure customer satisfaction, logistics, service levels were met/while minimizing company expense to maximize profits►Administered an inventory of 25,000 storage units nationwide, reducing the out of service from 5% to 3% ►Oversaw purchasing for all equipment and supply orders nationwide, purchasing up to $7 million on single orders►Contracted negotiations with vendors nationwide as well as suppliers in China►Led daily operations for 70 nationwide and 54 company owned sites with 34 managers; also supported franchises►Managed a nationwide fleet of 166 medium duty trucks, 13 company cars, 74 forklifts, and 38 trailers►Implemented and managed vehicle maintenance program; reviewed and approved all maintenance and repairs ►Managed company DOT and safety programs as well as vehicle registration, including IRP and IFTA registrations►Managed company owned facilities billing and collections department, including auctions and legal review

►Administered daily operations and scheduling of 50-armed driver/guards, 17 trucks and support staff of 10 ►Oversaw P&L and review and approval of all new business►Managed fleet including review and approval of all maintenance and repairs performed on all vehicles►Reviewed and enforced corporate safety programs; managed local relationship with TSA office

Durham, North Carolina, Us

►Managed the daily operations of four dispatch supervisors, more than 80 operators and a fleet of 63 vehicles►Oversaw the schedule to ensure minimal overtime within the Bus Operations department►Reviewed operator evaluations submitted by the dispatchers and completed evaluations on the dispatchers►Supervised personnel including motivating, coaching, and implementing disciplinary action where needed►Managed the customer service program for Bus Operations to ensure all customer issues were addressed efficiently►Ensured drug & alcohol enforcement, safety and security, DOT, FTA, and OSHA regulations

Wake Forest, North Carolina, Us

►Managed overall operations and performance for 8 corporate owned stores located NC, VA, MD, IL, NV, MN►Prepared and reviewed monthly and yearly P&Ls to maximize profitability for managed stores►Created yearly operational budgets for stores and operations department►Analyzed business trends/financial data including budgets and daily operational reports►Expert for operations support for franchise stores in performance audits and policy compliance►Tested all software in the field prior to release to ensure maximum productivity with limited service interruptions►Implemented inventory control logistics within the network of stores to ensure inventory levels were optimized►Managed sales including business to business with national sales and directing marketing campaigns at a local level

Wake Forest, North Carolina, Us

►Manage the Daily Operations including logistics, collections and personnel►Manage sales including Business to Business with National Sales Initiatives as well directing marketing campaigns at a local level►Budget preparation and P&L review►Manage customer service issues at a local level to ensure 100% Customer Satisfaction Guarantee

►Provide fire protection and emergency medical services to the citizens of the Fuquay area►Daily activities associated with station, equipment and apparatus maintenance►Manage department’s Child Passenger Safety Program including development and submittal of state and national grants

Master Of Business Administration - Mba, Logistics, Materials, And Supply Chain Management

Bachelor Of Business Administration (Bba), Business Administration And Management, General

Associate Of Arts And Sciences (Aas), Business Administration And Management, General

Education record