Jonathan Marmolejo Email & Phone Number

✔️ Coached business owners with anything tech & business related, including support to Shopify Plus merchants with over $5 million USD in online sales per year.✔️ Troubleshooted complex issues and solved over 1k technical support tickets by email and chat. ✔️ Improved performance of Shopify stores, Apps, Domains, POS, Shipping, Marketing and Sales.

Nova Scotia, Canada

• Achievements✔️ Increased 60% yearly sales compared to previous year.✔️ Developed the entire online e-commerce website with more than 500 SKUs✔️ Increased and maintained a digital signage network to more than 35.
• Prepare and execute the yearly Marketing Plan.
• Plan strategies to Increase Revenue Streams.
• Prepare Tender Applications, Business Proposals, Alliances… Show more Achievements✔️ Increased 60% yearly sales compared to previous year.✔️ Developed the entire online e-commerce website with more than 500 SKUs✔️.
• Prepare Tender Applications, Business Proposals, Alliances and Corporate Sponsorships.
• Develop advertising campaigns and sales strategies for print and web.

Mexico City Area, Mexico

• As Marketing Specialist, my goal was to help TOTVS, the largest Latin American corporate software company, increase their reach in Mexico. TOTVS comes from the Latin and means “everything, everyone”.
• Redesigned the 2016 Go to Market strategy
• Created a comprehensive and methodical Prospective Analysis of the Mexican economy and its main sectors, using an holistic approach of 5 levels of research
• Determined the market opportunity for TOTVS, using Macroeconomic Analysis &… Show more As Marketing Specialist, my goal was to help TOTVS, the largest Latin American corporate software company, increase their reach in.
• Determined the market opportunity for TOTVS, using Macroeconomic Analysis & Business Intelligence (strategic segmentation, geolocation, sales potential)
• Developed a segmented database for each niche market based on the North American Industry Classification System (NAICS), performing secondary market research

Lomas De Chapultepec, Mexico City

• As BD Specialist, my goal was to provide data-based advice and create custom investment portfolios for VIP/High level customers. I helped increase the customer base of the company which handled more than $100M USD.
• Collect financial and investment information about companies, stocks, and other investments using daily stock reports, economic forecasts, trading volumes, financial periodicals, company financial statements and other.
• Collect financial and investment information about companies, stocks, and other investments using daily stock reports, economic forecasts, trading volumes, financial periodicals, company financial statements and other.
• Streamline work process and time management by implementing an open CRM system (Odoo and Google documents)
• Increased team sales closing ratio by improving segmentation of qualified leads
• Extend the database of potential investors

Condesa, Cuauhtemoc, Mexico City

• This was a mid managerial trainee program for this well known worldwide logistics company in partnership with private universities in Mexico. I served as leader in training for the business unit "UPS Express" in.
• Bilingual costumer service
• Design and execution of prospecting plan and sales
• Pickup & delivery of… Show more This was a mid managerial trainee program for this well known worldwide logistics company in partnership with private universities in Mexico. I served as leader in training for the.
• Pickup & delivery of packages for international customers
• B2B presentations

San Angel, Álvaro Obregón, Mexico City

• University Co-Op for a local Nonprofit. Implemented the communication plan and public relations strategy through social media and networking events, in order to raise brand awareness and transform consumer habits. We.
• Facebook community management
• Graphic Design
• Market research
• Public relations

Bosques De Las Lomas, Cuajimalpa, Mexico City

• Using a lean startup methodology, I developed prospective analysis of new business units, blue ocean market research, and then aggresive execution of the sales plan for the different products and services (specialized.
• Direct sales & market development
• Prospecting and cold calling
• Business presentations

Certificate, Construction Management

Construction Estimating, Contracts and Project Management

Bachelor Of Business Administration (B.B.A.), Business Administration, Management And Operations

Activities and Societies: Robotics Team, Aikido, Violin, FEITESM, beLAE 2011 - 2013 - Bachelor of International Business 2014 - 2015.

Double Bachelor'S Degree, International Relations And Affairs

Studied a double bachelor degree during 1 year, then transferred to Tecnologico de Monterrey