• Support HR Inquiries: Handle all internal and external HR-related inquiries or requests. • Employee Records Management: Maintain digital and electronic records of employees. • Vendor Coordination: Serve as the point of contact with benefit vendors and administrators. • Recruitment Assistance: Assist with the recruitment process by creating job requisitions and ensuring proper documentation in the system according to company protocols. • Compensation and Benefits Oversight: Oversee the completion of compensation and benefit documentation. • Performance Management: Assist with performance management procedures. • Payroll Processing: Process payroll and resolve any payroll-related inquiries.

• Technical Support for Google Workspace: Provided technical support for Google Workspace (formerly G Suite) applications including Drive, Meet, Gmail, Calendar, Vault, Sites, Keep, Chat, and Cpanel. • Account Setup and Migration: Assisted customers in setting up accounts and migrating from other mail providers. • Integration Support: Supported the integration of Google Workspace tools with client systems, including Windows and macOS. • Mobile Device Support: Provided support for integration and synchronization solutions for mobile devices, including Android and iOS. • Troubleshooting and Conflict Resolution: Troubleshooted issues and resolved conflicts effectively. • Customer Feedback: Provided timely and accurate feedback to customers. • Detailed Reporting: Completed detailed reports listing requests for technical assistance and the steps taken to resolve them. • Help Desk Software: Utilized company help desk software, such as Salesforce, to manage support tickets and customer interactions.

• Administrative Assistance: Worked as an administrative assistant in the bars and restaurants area, focusing on tasks such as sales and performance analysis. • Project Development Assistance: Assisted in the development of improvement projects for the Bar and Restaurant sector, including contributing to a good practices manual, event development protocol, and purchasing guidelines. • Audit and Inventory Management Assistance: Assisted with internal audits and inventory management, supported supplier negotiations, and helped facilitate deals with sponsoring brands. • Training and Evaluation: Collaborated with the head manager to assist in creating a training method for the hospitality area and establishing performance evaluation procedures.

- I worked as an administrative assistant in the area of bars and restaurants, and my work was focused on assistance tasks such as sales and performance analysis.- I developed improvement projects in the club's Bar and Restaurant sector, which were the good practices manual for the sector, the event development protocol and the purchasing guideline.- Likewise, I led internal audits and inventory management, supplier negotiations and sponsoring brands deals. - Furthermore, I worked with the head manager on the creation of a training method for hospitality area and established a performance evaluation procedures.